Business Support Associate

Job Description

Title: Business Support Associate

Company Name: Orbitax Bangladesh Limited

Vacancy: 04

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ BBA or BSS in communication from any reputed university.

Experience Requirements:
∎ At most 2 year(s)

Job Responsibilities:
∎ Providing assistance to the clients regarding issues and feedback.
∎ Providing support during day or evening depending on the allocated time slot.
∎ Analyze and test software during development in order to ensure quality.
∎ Creating reports of client services and feedback.

Additional Requirements:
∎ Having a complete understanding of the products, brands, and clients.
∎ Must be excellent in communication to communicate with clients across the globe.
∎ Should not have any issues working in the evening.
∎ Must be patient, positive and empathetic toward clients.
∎ Should be dynamic and adaptable to changes.
∎ Must have some experience at extra-curricular or management activities at university or any other projects.

Salary: Tk. 35000 - 45000 (Monthly)

Compensation & Other Benefits:
∎ Annual performance bonus.
∎ Annual increment.
∎ 3 years DPS scheme.
∎ 4th year additional performance bonus.
∎ 5th year additional performance bonus.
∎ Daily free breakfast, lunch and evening meal.
∎ Monthly Team Party.
∎ Employee Birthday Parties.
∎ Annual company trip (Outside Bangladesh).
∎ Annual company picnic (Inside Bangladesh).
∎ Informal, friendly and joyful environment.
∎ Indoor playground (Table Tennis, Pool, Badminton).
∎ Gym Room.
∎ In-house Training.
∎ External Training.
∎ 2 days weekly holiday.
∎ 17 annual leaves. (Option to take half day leave).

Application Deadline: August 29, 2019

Company Information:
∎ Orbitax Bangladesh Limited

Category: Customer Support/Call Centre