BPO Trainee

Job Description

Title: BPO Trainee

Company Name: Digicon Technologies Ltd.

Vacancy: 150

Job Location: Dhaka

Employment Status: Full-time, Part-time

Educational Requirements:
∎ Minimum Bachelor Degree / Diploma / Masters in any discipline. Must have Graduation completion certificate.

Job Responsibilities:
∎ Customer Support Services.
∎ Must be knowledgeable about Facebook (Social media), email & web chat.
∎ Refer unresolved customer grievances to designated persons for further investigation.
∎ Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
∎ Report time to time to the team leader for complicated issues.

Additional Requirements:
∎ Age 21 to 32 years
∎ Both males and females are allowed to apply
∎ Basic computer knowledge.
∎ Good oral communication skill.
∎ Good listening skill and analytical skill.
∎ Customer focus and adaptability to different personality types.
∎ Willingness to work in any shift/ roster.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 16 Feb 2023

Company Information:
∎ 17 Jan 2023
∎ Digicon Technologies Ltd.
∎ Address : 242 Tejgaon I/A, Gulshan Link Road, Dhaka.
∎ Web : http://www.digicontechnologies.com/

Category: Customer Support/Call Centre


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