Banking Expert
Job Description
Title: Banking Expert
Company Name: Digicon Technologies Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Graduate/ Master's from any reputed University
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Banking, BPO, Call Center, Call Centre Supervision/ Management
Job Responsibilities:
∎ Knowledge about banking call center and applying it in day-to-day operation.
∎ Understanding of Retail and card division work flow and serving related customer accordingly.
∎ Proper knowledge about asset, liability product and internet banking of a bank and managing related calls from call center.
∎ Assisting customer from call center according to Bangladesh Bank guideline regarding Loan and Credit Cards.
∎ Should have knowledge on E-commerce (Local & Foreign), Bank to Bank transfer, Remittance and Passport Endorsement procedure following Bangladesh Bank regulation and guiding customer accordingly.
Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply
∎ Should have experience to work as a team leader or supervisor in any call center for 6 months to 1 year minimum is a must.
∎ Awareness on Banking and Bank’s products
∎ Should have a good leadership quality
∎ Ability to explain (product/process/ideas) in a logical and simple manner with people management skills.
∎ Should have excellent Verbal and Written Communication Skills in English and Bengali.
∎ Demonstrate Acceptance of Different Views.
∎ Extremely patient in approach.
∎ Good in email Communications.
∎ Should know the basics of MS-Excel.
Salary: Negotiable
Compensation & Other Benefits:
∎ As per the Company Policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 13 May 2023
Company Information:
∎ 13 Apr 2023
∎ Digicon Technologies Ltd.
∎ Address : 242 Tejgaon I/A, Gulshan Link Road, Dhaka.
∎ Web : http://www.digicontechnologies.com/
Category: Customer Support/Call Centre
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