Asstt. Executive / Executive (Customers Service Department)
Job Description
Title: Asstt. Executive / Executive (Customers Service Department)
Company Name: Toticell Health & Research
Vacancy: Not specific
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in in any subject
Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s):
Customer Care, Customer Service, Front Desk Management
∎ The applicants should have experience in the following business area(s):
Clinic, Diagnostic Centre, Healthcare/Lifestyle product, Hospital
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Handle all customer inquiries in a professional manner.
∎ Maintain proper document for reporting or call history and maintain complete and accurate
∎ records.
∎ Contact the client to resolve routine matters related to treatment.
∎ Keep up to date knowledge on product & services and share the same to the clients on query.
∎ Provide concise information on Product & Services, Treatment & Clinical testing portfolio.
∎ Maintain liaison with laboratory personnel, quality control, clinical specialists and operations to the customers.
∎ Maintain client service records and take steps to resolve problems.
∎ Perform other duties as required to meet the customer’s requirements.
Additional Requirements:
∎ Only males are allowed to apply
∎ The Applicant should have 3 years experience in relevant field in any reputed Hospitals/Diagnostic Center.
∎ Should be smart & well-groomed & beautiful appearance.
∎ Should have highly developed sense of integrity and commitment to customer satisfaction.
∎ Demonstrate passion for excellence with respect to treating and caring for customers.
∎ Ability to communicate clearly and professionally, both verbally and in writing.
∎ Must be able to handle complaints and unpleasant customers.
∎ Should have a pleasant, patient and friendly attitude.
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Oct 2022
Company Information:
∎ 2 Oct 2022
∎ Toticell Health & Research
∎ Address : Sima Blossom (7th floor) , Road Number # 16(new) 27(old), House Number # 3 (new) 390 (old), Dhanmondi, Dhaka.
∎ Web : www.toticell.com
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 20th Oct 2022
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