Job Description
Title: Asst. Manager/Dy. Manager, Customer Service
Company Name: JBS Holdings Ltd.
Vacancy: 02
Age: 25 to 40 years
Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
∎ 5 to 10 years
∎ The applicants should have experience in the following business area(s):Development Agency, Real Estate
Published: 25 Aug 2024
Education:
∎ Bachelor of Science (BSc) in Civil Engineering
Requirements:
Additional Requirements:
∎ Age 25 to 40 years
Responsibilities & Context:
∎ Ensure required service on time to customers for increasing their satisfaction along with increase company reputation.
∎ Initiate improvement customer service by developing existing service procedures for enhancing customer satisfaction.
∎ Moderate/develop the service skill/procedure with changing situations to minimize customer claims/complaints.
∎ Attend to customer questions, complaints and facilitate satisfactory resolution as and when required.
∎ Receive complaints from clients, resolve in accordance with company policy and management decisions as well as make the clients feel well.
∎ Maintain long-term relationships with valued clients and bring referral customers to progress the business.
∎ Preparation for Approval for Handover, Deus before Registration, Approval for Registration, Amount Adjustment, Dues before Name Transfer& Sales Refund.
∎ Obtain approval from Management for Name Transfer, Sales refund, Unit cancellation, Amount adjustment, Address change and any other that relates to customer service on time.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Company Information:
∎ JBS Holdings Ltd.
∎ Rupayan shopping center (7th floor) , Bashundhara R/A,Near 300 feet , Dhaka- 1212
∎ JBS Holdings Ltd. is one of the country`s fastest growing and among the top quality developer companies in Bangladesh. It is a Japan-Bangladesh Joint Venture Company with an aim to bring Japanese technical know-how in the real estate and housing industry of Bangladesh. Please visit us: https://www.jbsholdingsbd.com/, https://www.facebook.com/jbsholdingsbd
Address::
∎ Rupayan shopping center (7th floor) , Bashundhara R/A,Near 300 feet , Dhaka- 1212
∎ JBS Holdings Ltd. is one of the country`s fastest growing and among the top quality developer companies in Bangladesh. It is a Japan-Bangladesh Joint Venture Company with an aim to bring Japanese technical know-how in the real estate and housing industry of Bangladesh. Please visit us: https://www.jbsholdingsbd.com/, https://www.facebook.com/jbsholdingsbd
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 10 Sep 2024
Category: Engineer/Architect
