Job Description
Title: Asst. Manager & Deputy Manager (Customer care Department)
Company Name: Dorpan Properties Ltd.
Vacancy: Not specific
Job Location: Dhaka (Uttara Sector 11)
Employment Status: Full-time
Educational Requirements:
∎ Masters in any subject from reputed University.
Experience Requirements:
∎ At least 4 year(s)
Job Context:
∎ We are inviting application from only eligible who has experienced with similar job in similar industry (Real Estate).
∎ This is a full-time permanent position and demands the following preference for an eligible incumbent.
∎ Job Location: Head Office, Uttara-11, Dhaka
Job Responsibilities:
∎ Monitor and determine the level of present customer satisfaction through different measurable tools and develop the level of customer satisfaction under different aspect.
∎ To provide proper protocol (from every aspect) to the Customers.
∎ To Listen Customers discomfort and take day to day note.
∎ To perform jobs when & where assigned by the Departmental Head.
∎ To develop an effective & efficient Customer Care System.
∎ To Implement & Monitor the System.
∎ To ensure the optimum level of Customer Satisfaction through the team.
∎ To Guide both Pre-& Post Care team.
∎ To keep a close relationship with all valued customers and landowners.
∎ To ensure a one stop Customer Service through efficient Team Management.
Additional Requirements:
∎ At least 4 years Asst. manager & 3 years in Sr. Executive Officer.
∎ The applicants should have experience in the following area(s): Business Development, Customer Care, Customer Support, and Public Relation
∎ The applicants should have experience in the following business area(s): Developer, Real Estate
∎ No need to apply without same experience & given area.
∎ Need sound knowledge about computer applications.
∎ Should have very pleasant personality with excellent communication skills both in Bengali & English.
∎ Capable to serve under pressure.
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Quickly career growth opportunity
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 22 Jan 2024
Company Information:
∎ 23 Dec 2023
∎ Dorpan Properties Ltd.
∎ Address : Flat # 5A, House # 30, Sonargaon Janapath, Road. Sector # 11, Uttara, Dhaka-1230.
Category: Customer Support/Call Centre
: Interested Candidates are requested to send their CV (not more than 3 pages with two references) by Online Application.
