Asst. Manager- Customer Service

Job Description

Title: Asst. Manager- Customer Service

Company Name: Bhaiya Housing Limited

Vacancy: 01

Job Location: Dhaka (Motijheel)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing, Master of Business Administration (MBA) in Marketing

Experience Requirements:
∎ 5 to 7 year(s)
∎ The applicants should have experience in the following area(s): Customer Service
∎ The applicants should have experience in the following business area(s): Real Estate

Job Responsibilities:
∎ Co-ordinate with construction department regarding client needs.
∎ Handle miscellaneous general services (Financial issues, Site visit etc.)
∎ Drafting and signing deed of agreement by the client.
∎ Ensure client due are timely collected as per agreed payment schedule.
∎ Give reminder to the clients for upcoming necessary schedule.
∎ Categories the overdue payment and take necessary action to realize the same.
∎ Maintain project wise client database.
∎ Deals all sorts of client complaint and query.
∎ Must be able to installment collection from the client monthly target basis.
∎ Maintain regular communication with clients and keep them updated related issues.
∎ Help clients to obtain home loan by proper liaising with the bank and/or other financial institutions.
∎ Arrange flat registration in favor of clients.
∎ Generate report on assigned function from time to time.
∎ Providing necessary support to the Management as and when required.

Additional Requirements:
∎ Age 27 to 35 years
∎ Only males are allowed to apply
∎ Real Estate experience will be highly preferred.
∎ Inquisitive in nature to get acquainted with the details product knowledge.
∎ Extrovert in nature and reasonably outspoken to convince client.
∎ Hard working mentality.
∎ Able to work independently.
∎ Excellent communication and interpersonal skills.
∎ Computer literacy is a must.
∎ Proper caring of the client to uphold company's image.

Salary:
∎ Negotiable
∎ Attractive salary package offer for this Position.

Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ All other admissible benefit as per company policy.

Application Deadline: 12 Dec 2020

Company Information:
∎ 19 Nov 2020
∎ Bhaiya Housing Limited
∎ Address : 28/A-3, Toyenbee Circular Road, Swandip Bhaban (Level-6), Motijheel-C/A, Dhaka-1000
∎ Web : www.bhaiyahousing.com
∎ Business : Real Estate & Developer Company

Category: Customer Support/Call Centre

: Please send your CV hard copy in this address: HR & Admin Department, Bhaiya Housing Limited, 28/A-3, Toyenbee Circular Road, Swandip Bhaban (Level-7), Motijheel, Dhaka-1000. Please mention the name of position in the subject line. For detail information visit www.bhaiyahousing.com