Assistant Sales Manager - AFTER SALES SERVICE

Job Description

Title: Assistant Sales Manager - AFTER SALES SERVICE

Company Name: Nativeway (Bangladesh) Limited

Vacancy: --

Age: at most 35 years

Location: Dhaka

Experience:
∎ 3 to 5 years
∎ The applicants should have experience in the following business area(s):Manufacturing (Light Engineering and Heavy Industry)

Published: 31 Dec 2024

Education:
∎ Bachelor’s degree in Engineering, Business Administration, or a related field.
∎ Bachelor’s degree in Engineering, Business Administration, or a related field.

Requirements:

Additional Requirements:
∎ Age at most 35 years
∎ 3–5 years in sales or after-sales service management.
∎ Proven experience in generating service deals and managing operations.
∎ Familiarity with Diesel Generators, HVAC systems, or Fire Systems is preferred.
∎ Skills and Competencies:
∎ Strong business development and negotiation skills.
∎ Proficiency in operational management and team coordination.
∎ Excellent communication and problem-solving abilities.
∎ Proficiency in MS Office, CRM tools, and data analysis.
∎ Other Requirements:
∎ Self-driven, with excellent organizational skills.
∎ Ability to manage multiple priorities effectively.
∎ Willingness to travel as required.

Responsibilities & Context:
∎ Service Deal Generation:
∎ Identify and pursue new business opportunities for after-sales service contracts.
∎ Develop tailored proposals and negotiate service agreements with clients.
∎ Ensure timely renewals and upselling of existing service contracts.
∎ Maintain a robust pipeline of service deals to achieve sales targets.
∎ Customer Relationship Management:
∎ Build and strengthen long-term relationships with customers to understand their evolving service needs.
∎ Act as the primary contact for clients, ensuring a seamless after-sales experience.
∎ Address and resolve customer issues promptly, maintaining high satisfaction levels.
∎ Operational Oversight:
∎ Oversee day-to-day operations of after-sales service teams to ensure timely and high-quality service delivery.
∎ Coordinate with technical teams to resolve service-related challenges effectively.
∎ Monitor and improve operational efficiency by analyzing key performance metrics.
∎ Ensure compliance with company policies, safety standards, and client requirements.
∎ Team Collaboration and Reporting:
∎ Collaborate with sales and technical teams to align after-sales operations with overall business goals.
∎ Provide regular reports on service deals, operational performance, and customer feedback to management.
∎ Contribute to the development of strategies to enhance after-sales processes and profitability.
∎ NativeWay (Bangladesh) Limited is a Turnkey Mechanical, Electrical, and Plumbing contractor operating in Bangladesh since 2017. We are a subsidiary of NativeWay (Pvt) Ltd, Sri Lanka, with a successful business history spanning over four decades. NativeWay has a proven track record of successfully completing various projects. As part of our commitment to growth, we are actively pursuing a strategic expansion plan to better serve a diverse range of valued clients.
∎ ASSISTANT SALES MANAGER - AFTER SALES SERVICE
∎ We are seeking a motivated and experienced Assistant Sales Manager – After Sales Service to spearhead service deal generation while ensuring seamless operational management. This role requires a strong focus on expanding service contracts for Diesel Generators, HVAC systems, and Fire Systems while maintaining operational excellence and client satisfaction.
∎ Key Responsibilities:

Skills & Expertise:

Compensation & Other Benefits:
∎ Festive Bonus
∎ Festive Bonus

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka

Read Before Apply:

The chosen applicant will be exposed to an environment conducive to career development. An attractive remuneration package with other fringe benefits in keeping with ability and experience will be offered.

Interested candidates should forward their CV's with contact numbers & the names of two non-related referees within 7 working days of this advertisement with the position applied stated in the subject line. We are an equal opportunity employer and value diversity at our company. We look forward to your application and potentially welcoming you to our team!

Apply URL::

Apply Procedure:

Hard Copy:

Company Information:
∎ Nativeway (Bangladesh) Limited
∎ B.H.Tower, House # 36/A, Road 7, Sector 3, Uttara, Dhaka
∎ NativeWay (Bangladesh) Limited is a subsidiary of NativeWay (Pvt) Ltd Sri Lanka, one of the most trusted leaders in comprehensive integrated engineering solutions. NativeWay is now embarking on an aggressive strategy of expansion in order to better serve a diverse spectrum of esteemed clientele in Bangladesh and is now seeking motivated, dynamic, performance-oriented professional to join our ranks.

Address::
∎ B.H.Tower, House # 36/A, Road 7, Sector 3, Uttara, Dhaka
∎ NativeWay (Bangladesh) Limited is a subsidiary of NativeWay (Pvt) Ltd Sri Lanka, one of the most trusted leaders in comprehensive integrated engineering solutions. NativeWay is now embarking on an aggressive strategy of expansion in order to better serve a diverse spectrum of esteemed clientele in Bangladesh and is now seeking motivated, dynamic, performance-oriented professional to join our ranks.

Application Deadline: 29 Jan 2025

Category: Engineer/Architect