Assistant Officer/ Officer, Credit Information Center

Job Description

Title: Assistant Officer/ Officer, Credit Information Center

Company Name: Advanced Chemical Industries Limited (ACI)

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Minimum Graduation in any discipline

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): Call Center Agent, call centre executive
∎ The applicants should have experience in the following business area(s): Manufacturing (FMCG), Automobile

Job Responsibilities:
∎ Update profile of all active credit customers at regular intervals.
∎ Obtain 'Balance Confirmation' verbally.
∎ Expedite recovery drive from overdue accounts.
∎ Answer inquiries by clarifying desired information; locating problems and providing information relating to credit balance/overdue balance.
∎ Resolve problems by clarifying issues; exploring answers and alternative solutions; escalating unresolved problems.
∎ Promote additional services i.e. Welcome Note, Invoice Notification, Early Alert, Payment Notification by recognizing opportunities; explaining new features.
∎ Maintain call center database and customer wise history by entering information.

Additional Requirements:
∎ Age 24 to 30 years
∎ Both males and females are allowed to apply
∎ Customer focus
∎ Strong communication & interpersonal skills

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 30 May 2023

Company Information:
∎ 23 May 2023
∎ Advanced Chemical Industries Limited (ACI)
∎ Address : ACI Centre, 245 Tejgaon Industrial Area, Dhaka-1208.
∎ Web :
∎ Business : Pharmaceuticals; Agribusiness; Consumer Brands.

Category: Customer Support/Call Centre


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