Assistant Manager/Manager - Customer Service for C&F Operation

Job Description

Title: Assistant Manager/Manager - Customer Service for C&F Operation

Company Name: A Renowned organization in Bangladesh

Vacancy: 1

Job Location: Chattogram

Employment Status: Full-time

Educational Requirements:
∎ Minimum Graduate. Preference will be given to Master's Degree holders.

Experience Requirements:
∎ 8 to 10 year(s)

Job Responsibilities:
∎ The customer service for C&F operation is employed to perform several very important tasks in a business organization and the major parts of the duties are shown in the job description below:
∎ Proficient in import and export clearance procedures at Chittagong Port, customs regulations, HS codes, SROs, customs acts, and port handling laws, especially for telecommunications materials, textiles, bike and motor parts, garments, and commercial items.
∎ Ability to oversee custom and jetty operations and transportation teams.
∎ Facilitate communication between importers/exporters and the operations department.
∎ In-depth knowledge of H.S. Codes, customs tariffs, and related facilities.
∎ Ensures all Operations teams meet customer requirements and take corrective actions in case of deviations from requirements.
∎ Prepare all kinds of documents & Invoices/ costing.
∎ Develop a high-performance service culture within the teams.

Additional Requirements:
∎ Practical experience in C & F, Garments commercial, and import-export-related companies.
∎ 8 to 10 years of working experience in relevant fields.
∎ Essential to have excellent communication skills- Needs to be fluent in English and Bangla.
∎ Ability to use computer programs, like PowerPoint, Excel, and Word processing packages.
∎ Interact with external and internal stakeholders professionally.
∎ Ability to prioritize, and manage multiple tasks and challenges simultaneously.

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 9 Jan 2024

Company Information:
∎ 10 Dec 2023
∎ A Renowned organization in Bangladesh

Category: Customer Support/Call Centre

: Interested candidates can send their CVs to: [email protected]

Interested By University

University Percentage (%)
National University 18.23%
University of Chittagong 7.39%
Port City International University 3.94%
University of Dhaka 2.46%
Premier University 1.97%
Premier University, Chittagong 1.48%
Jahangirnagar University 1.48%
govt.commerce college 1.48%
Govt. Titumir College 1.48%
BGC Trust University Bangladesh, Chittagong 1.48%

Interested By Age Range

Age Range Percentage (%)
20-30 39.41%
31-35 30.54%
36-40 14.29%
40+ 10.84%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 17.50%
20K-30K 16.50%
30K-40K 20.00%
40K-50K 18.50%
50K+ 27.50%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 7.88%
0.1 - 1 years 5.91%
1.1 - 3 years 9.36%
3.1 - 5 years 13.79%
5+ years 63.05%