Job Description
Title: Assistant Manager/Manager - Customer Service for C&F Operation
Company Name: A Renowned organization in Bangladesh
Vacancy: 1
Job Location: Chattogram
Employment Status: Full-time
Educational Requirements:
∎ Minimum Graduate. Preference will be given to Master's Degree holders.
Experience Requirements:
∎ 8 to 10 year(s)
Job Responsibilities:
∎ The customer service for C&F operation is employed to perform several very important tasks in a business organization and the major parts of the duties are shown in the job description below:
∎ Proficient in import and export clearance procedures at Chittagong Port, customs regulations, HS codes, SROs, customs acts, and port handling laws, especially for telecommunications materials, textiles, bike and motor parts, garments, and commercial items.
∎ Ability to oversee custom and jetty operations and transportation teams.
∎ Facilitate communication between importers/exporters and the operations department.
∎ In-depth knowledge of H.S. Codes, customs tariffs, and related facilities.
∎ Ensures all Operations teams meet customer requirements and take corrective actions in case of deviations from requirements.
∎ Prepare all kinds of documents & Invoices/ costing.
∎ Develop a high-performance service culture within the teams.
Additional Requirements:
∎ Practical experience in C & F, Garments commercial, and import-export-related companies.
∎ 8 to 10 years of working experience in relevant fields.
∎ Essential to have excellent communication skills- Needs to be fluent in English and Bangla.
∎ Ability to use computer programs, like PowerPoint, Excel, and Word processing packages.
∎ Interact with external and internal stakeholders professionally.
∎ Ability to prioritize, and manage multiple tasks and challenges simultaneously.
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 9 Jan 2024
Company Information:
∎ 10 Dec 2023
∎ A Renowned organization in Bangladesh
Category: Customer Support/Call Centre
: Interested candidates can send their CVs to: [email protected]