Job Description
Title: Assistant Manager / Senior Executive - IPD/OPD/Admission Billing
Company Name: Bangladesh Specialized Hospital Ltd.
Vacancy: 01
Location: Dhaka (Shyamoli)
Published: 9 Sep 2024
Education:
∎ Master’s degree in any discipline or Bachelor’s degree in any discipline (Preference will be given to candidates with a background in Business or Commerce).
Requirements:
Additional Requirements:
∎ Minimum 4-5 years of relevant experience.
∎ Applicants should have experience in the following business areas: Hospitals.
∎ In-depth knowledge of OPD, IPD, and Admission billing in a reputed hospital.
∎ Willingness to work flexible shifts, including morning, evening, and night shifts.
∎ Must be proficient in computer operations.
∎ Experience in handling patient-related matters and managing the front desk efficiently.
∎ Excellent communication and interpersonal skills in both Bengali and English.
∎ Must be professional, patient, approachable, and maintain a pleasant demeanor.
∎ Ability to work effectively in a team environment.
∎ Capable of handling confidential and sensitive information with discretion.
∎ Strong telephone communication skills.
∎ Previous experience in the hospital or hotel industry is preferred.
∎ Candidates must be full-time employees and cannot hold part-time employment elsewhere.
∎ Minimum 4-5 years of relevant experience.
∎ Applicants should have experience in the following business areas: Hospitals.
∎ In-depth knowledge of OPD, IPD, and Admission billing in a reputed hospital.
∎ Willingness to work flexible shifts, including morning, evening, and night shifts.
∎ Must be proficient in computer operations.
∎ Experience in handling patient-related matters and managing the front desk efficiently.
∎ Excellent communication and interpersonal skills in both Bengali and English.
∎ Must be professional, patient, approachable, and maintain a pleasant demeanor.
∎ Ability to work effectively in a team environment.
∎ Capable of handling confidential and sensitive information with discretion.
∎ Strong telephone communication skills.
∎ Previous experience in the hospital or hotel industry is preferred.
∎ Candidates must be full-time employees and cannot hold part-time employment elsewhere.
Responsibilities & Context:
∎ Oversee and complete Medicare billing forms and required back-up documentation.
∎ Manage billing processes for inpatient (IPD) and outpatient (OPD) services.
∎ Ensure accurate and timely billing for all services rendered.
∎ Perform daily patient bill assessments for all in-patients and initiate deposit augmentation when the bill exceeds the credit limit.
∎ Maintain meticulous records of payments and collections.
∎ Address and resolve any billing-related issues promptly.
∎ Provide exceptional customer service to patients and their families, ensuring a positive experience.
∎ Greet all patients and visitors courteously and professionally.
∎ Prepare and submit regular reports to management on billing activities and performance.
∎ Ensure all billing transactions are error-free and meet hospital standards.
∎ Handle roster management and manage unique, high-priority cases such as VIP patients.
∎ Monitor corporate collections and ensure timely payment from all parties involved.
∎ Communicate regularly with responsible parties to follow up on payments due and account status.
∎ Collaborate closely with medical staff to process correspondence, prepare reports, and produce presentations.
∎ Work with clinical staff to ensure accurate and appropriate patient information is provided for billing.
∎ Handle discharge instructions for patients, ensuring confidentiality of medical data in compliance with hospital policies.
∎ Job Summary:
∎ We are looking for a highly organized and experienced individual to manage the billing process for inpatient (IPD), outpatient (OPD), and admission services at Bangladesh Specialized Hospital. The Assistant Manager / Senior Executive will be responsible for ensuring accurate and timely billing, managing corporate collections, and handling patient accounts while maintaining high levels of patient satisfaction. This role requires excellent communication skills, the ability to manage sensitive information, and a strong customer-focused approach. The successful candidate must also be capable of working in flexible shifts to accommodate hospital operational needs.
∎ Responsibilities:
∎ Oversee and complete Medicare billing forms and required back-up documentation.
∎ Manage billing processes for inpatient (IPD) and outpatient (OPD) services.
∎ Ensure accurate and timely billing for all services rendered.
∎ Perform daily patient bill assessments for all in-patients and initiate deposit augmentation when the bill exceeds the credit limit.
∎ Maintain meticulous records of payments and collections.
∎ Address and resolve any billing-related issues promptly.
∎ Provide exceptional customer service to patients and their families, ensuring a positive experience.
∎ Greet all patients and visitors courteously and professionally.
∎ Prepare and submit regular reports to management on billing activities and performance.
∎ Ensure all billing transactions are error-free and meet hospital standards.
∎ Handle roster management and manage unique, high-priority cases such as VIP patients.
∎ Monitor corporate collections and ensure timely payment from all parties involved.
∎ Communicate regularly with responsible parties to follow up on payments due and account status.
∎ Collaborate closely with medical staff to process correspondence, prepare reports, and produce presentations.
∎ Work with clinical staff to ensure accurate and appropriate patient information is provided for billing.
∎ Handle discharge instructions for patients, ensuring confidentiality of medical data in compliance with hospital policies.
Compensation & Other Benefits:
∎ Provident fund, Gratuity, Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Health Benefit and
∎ Earn Leave Encashment
∎ Health Benefit and
∎ Earn Leave Encashment
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Shyamoli)
Apply Procedure:
Hard Copy:
∎ Interested candidates who meet the qualifications are requested to apply online or send their application along with an updated CV to the HR & Administration Department, Bangladesh Specialized Hospital, 21 Shyamoli, Mirpur Road, Dhaka-1207, Bangladesh. Applications must be submitted on or before September 30, 2024. Please clearly mention the job title on the envelope or in the subject line.
Company Information:
∎ Bangladesh Specialized Hospital Ltd.
∎ 21, Shyamoli, Mirpur Road, Dhaka-1207
Address::
∎ 21, Shyamoli, Mirpur Road, Dhaka-1207
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 30 Sep 2024
Category: Medical/Pharma
