Assistant Executive - IT Support (For ABG Technologies Limited/POCKET)

Job Description

Title: Assistant Executive - IT Support (For ABG Technologies Limited/POCKET)

Company Name: Anvir Bashundhara Group

Vacancy: 01

Age: 26 to 40 years

Job Location: Dhaka (Basundhara RA)

Salary: Negotiable

Experience:

• 1 to 2 years

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field

• 1 to 2 years

• Age 26 to 40 years
• Only Male

• Minimum 1-2 years of relevant experience in IT Support

• Good troubleshooting and problem-solving skills

• Strong communication and interpersonal skills with a customer-service-oriented approach

• Provide day-to-day IT support to employees for hardware, software, network, email, and other technical issues

• Install, configure, maintain, and troubleshoot computers, laptops, printers, scanners, and other IT equipment

• Diagnose and resolve Windows, application, connectivity, and basic system-related issues

• Manage user accounts, email IDs and access-related requests in coordination with relevant teams

• Support LAN/Wi-Fi, internet connectivity, VPN, printers, and other office network-related issues

• Maintain IT asset records, software inventory, and user/device assignment information

• Ensure proper installation of antivirus, security updates, operating system updates, and other required software

• Coordinate with service providers and vendors for hardware, software, internet, network, and other IT-related services

• Maintain proper documentation of IT issues, solutions, configurations, and support activities

• Gratuity
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

• Pick & Drop Facility (Subject to availability)

• Other Benefits: As per company policy