Job Description
Title: Agent- Call Center (Social Media)
Company Name: JK Lifestyle Ltd
Vacancy: 4
Age: 23 to 28 years
Location: Dhaka (Aftabnagar)
Salary: Tk. 13000 - 15000 (Monthly)
Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Healthcare/Lifestyle product
Published: 23 Jan 2025
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 23 to 28 years
Responsibilities & Context:
∎ Provide support to customers through chat, email, and social media platforms.
∎ Address customer queries efficiently and resolve issues with empathy.
∎ Document and report customer feedback to improve services.
∎ Collaborate with the team to meet quality standards and performance targets.
∎ Strong written communication skills in [languages required, e.g., English, Bengali].
∎ Proficiency with online tools, chat systems, and CRM platforms.
∎ Ability to multitask and handle multiple conversations simultaneously.
∎ Customer-focused mindset with strong problem-solving skills.
∎ High typing speed with accuracy (e.g., 40+ words per minute).
∎ Prior experience in customer service or call center.
∎ Send your CV to [email protected]
∎ Job Responsibilities:
∎ Required Skills & Qualifications:
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Aftabnagar)
Company Information:
∎ JK Lifestyle Ltd
∎ Noor Tower, D-29/31, Block-D, Road-01, Sector-2, Aftabnagar, Badda PS
Address::
∎ Noor Tower, D-29/31, Block-D, Road-01, Sector-2, Aftabnagar, Badda PS
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 22 Feb 2025
Category: Medical/Pharma
