Admin & Customer Support Executive

Job Description

Title: Admin & Customer Support Executive

Company Name: Foreign Affiliated Garments Machinery Importing & Servicing Company.

Vacancy: 01

Job Location: Dhaka (Mohakhali)

Employment Status: Full-time

Educational Requirements:
∎ Graduates/ Masters in any discipline.

Experience Requirements:
∎ At least 1 year(s)

Job Responsibilities:
∎ Receive regular service calls from garments factories and assign engineers as per necessity.
∎ Give quotation as per customer's requirement
∎ Take feedback from customers regarding service
∎ Analyze monthly service call solving percentage
∎ Serves visitors by greeting, welcoming, and directing them appropriately.
∎ Notifies company personnel of visitor arrival.
∎ Maintains security and telecommunications system.
∎ Informs visitors by answering or referring inquiries.
∎ Directs visitors by maintaining employee and department directories.
∎ Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
∎ Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
∎ Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
∎ Contributes to team effort by accomplishing related results as needed.
∎ Any assignment provided by company.

Additional Requirements:
∎ Preference: Female
∎ Experience: At least 1 years' experience in administration & customer support work is preferable. (Freshers with high potentiality can also apply)
∎ Additional Job Responsibility: Must Have the skill of Microsoft excel, word and PowerPoint

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Mar 2022

Company Information:
∎ 10 Mar 2022
∎ Foreign Affiliated Garments Machinery Importing & Servicing Company.
∎ Address : House No: 314(2nd floor), Road No: 21, New DOHS, Mohakhali, Dhaka-1206
∎ Web : www.masttechbd.com

Category: General Management/Admin