Job Description
Title: Admin & Customer Support Executive
Company Name: Foreign Affiliated Garments Machinery Importing & Servicing Company.
Vacancy: 02
Age: 20 to 30 years
Location: Dhaka (Mohakhali)
Salary: Negotiable
Experience: --
Published: 3 Jan 2024
Education:
Requirements:
Additional Requirements:
∎ Age 20 to 30 years
∎ Preference: Female
∎ Freshers with highly potential can apply
∎ Additional Job Responsibility: Must Have the skill of Microsoft excel, word and PowerPoint
Responsibilities & Context:
∎ Receive regular service calls from garments factories and assign engineers as per necessity.
∎ Give quotation as per customer's requirement
∎ Take feedback from customers regarding service
∎ Analyze monthly service call solving percentage
∎ Serves visitors by greeting, welcoming, and directing them appropriately.
∎ Notifies company personnel of visitor arrival.
∎ Maintains security and telecommunications system.
∎ Informs visitors by answering or referring inquiries.
∎ Directs visitors by maintaining employee and department directories.
∎ Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
∎ Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
∎ Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
∎ Contributes to team effort by accomplishing related results as needed.
∎ Any assignment provided by company.
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka (Mohakhali)
Read Before Apply: 1. Receive regular service calls from garments factories and assign engineers as per necessity.
2. Give quotation as per customer's requirement
3. Take feedback from customers regarding service
4. Analyze monthly service call solving percentage
5. Serves visitors by greeting, welcoming, and directing them appropriately.
6. Notifies company personnel of visitor arrival.
7. Maintains security and telecommunications system.
8. Informs visitors by answering or referring inquiries.
9. Directs visitors by maintaining employee and department directories.
10. Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
11. Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
12. Supports continuity among work teams by documenting and communicating
actions, irregularities, and continuing needs.
13. Contributes to team effort by accomplishing related results as needed.
14. Any assignment provided by company.
Company Information:
∎ Foreign Affiliated Garments Machinery Importing & Servicing Company.
∎ House No: 314(2nd floor), Road No: 21, New DOHS, Mohakhali, Dhaka-1206
Address::
∎ House No: 314(2nd floor), Road No: 21, New DOHS, Mohakhali, Dhaka-1206
Application Deadline: 2 Feb 2024
Category: Customer Support/Call Centre
