Assistant Executive (IT Support)

Provide comprehensive end-user IT support to ICCB and all its SBUs, ensuring timely identification and resolution of hardware, software, operating system, and technical issues.

Install, configure, maintain, and troubleshoot computer hardware, software, Windows 10/11 operating systems, and peripheral devices, including desktops, laptops, monitors, printers, UPS units, scanners and attendance management system.

Provide technical support for LAN and Wi-Fi networks to ensure smooth and reliable network connectivity.

Install, configure, monitor, and troubleshoot network devices, including routers, switches, and other networking equipment.

Install, configure, and troubleshoot restaurant POS (Point of Sale) systems to ensure uninterrupted operations.

Install configuration, and maintenance for IP PABX systems and related communication solutions.

Install, configure, monitor, and maintain surveillance systems, including CCTV cameras, NVRs, and recording servers, ensuring proper functionality.

Regularly inspect and maintain IT equipment, perform preventive maintenance, and update IT equipment checklists to ensure operational efficiency and minimize technical disruptions.

Maintain accurate inventory records of IT equipment and products, including proper documentation, asset tracking, and inventory updates.

Perform any other IT-related, operational, and compliance-related duties and responsibilities as assigned by management.