Visa Outreach Officer, UKVI, Grade - HEO, Dhaka

Job Description

Title: Visa Outreach Officer, UKVI, Grade - HEO, Dhaka

Company Name: British High Commission

Vacancy: --

Location: Dhaka

Published: 12 Jun 2025

Responsibilities & Context:
∎ An opportunity has arisen within UKVI team to join us as Visa Outreach Officer at the British High Commission Dhaka. Visa outreach officer will be responsible for promoting awareness and understanding of the UK's visa offer, delivering regionally tailored customer and stakeholder communications, assisting with high-profile/value applications, and working with Government Partners to increase understanding of Visits, Study, and Investment visa offers. The VOO will be responsible for assuring the quality of the customer experience in Visa Application Centres (VACs). responsible for collecting and reporting market insight and customer intelligence to UKVI teams, driving continuous improvement of the UK visa service and our customer offer, including identifying opportunities for change and innovation. The incumbent must also have a positive, friendly, can-do attitude.
∎ Due to the nature of the role and access to sensitive information only nationals of the following countries are eligible to apply:
∎ An opportunity has arisen within UKVI team to join us as Visa Outreach Officer at the British High Commission Dhaka. Visa outreach officer will be responsible for promoting awareness and understanding of the UK's visa offer, delivering regionally tailored customer and stakeholder communications, assisting with high-profile/value applications, and working with Government Partners to increase understanding of Visits, Study, and Investment visa offers. The VOO will be responsible for assuring the quality of the customer experience in Visa Application Centres (VACs). responsible for collecting and reporting market insight and customer intelligence to UKVI teams, driving continuous improvement of the UK visa service and our customer offer, including identifying opportunities for change and innovation. The incumbent must also have a positive, friendly, can-do attitude.
∎ Other information:
∎ Due to the nature of the role and access to sensitive information only nationals of the following countries are eligible to apply:
∎ UK or other EU country, Canada, Australia, USA, New Zealand.
∎ Bangladeshi nationals who have citizenship of any of the following mentioned nations - UK or other EU country, Canada, Australia, USA, New Zealand are also eligible to apply.
∎ For further details regarding the job specification and job application form, please visit the following link: https://hotjobs.bdjobs.com/jobs/britishHC/britishHC99.htm

Employment Status: Full Time

Job Location: Dhaka

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