Travel Call Center

Job Description

Title: Travel Call Center

Company Name: Simanto Tours and Travels

Vacancy: 1

Age: 20 to 30 years

Location: Dhaka (Keraniganj)

Minimum Salary: Negotiable

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Tour Operator

Published: 24 Sep 2024

Education:
∎ Higher Secondary

Requirements:

Additional Requirements:
∎ Age 20 to 30 years

Responsibilities & Context:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction
∎ Respond to customer inquiries
∎ Coordinate with airlines, hotels, transport services, and local vendors to secure bookings and negotiate rates
∎ Build relationships with community organizations and stakeholders, and organize informational sessions
∎ Lead and manage a team of assistants, guides, and volunteers for efficient service delivery
∎ Answering incoming calls from customers and ensuring instant customer satisfaction
∎ Respond to customer inquiries
∎ Coordinate with airlines, hotels, transport services, and local vendors to secure bookings and negotiate rates
∎ Build relationships with community organizations and stakeholders, and organize informational sessions
∎ Lead and manage a team of assistants, guides, and volunteers for efficient service delivery

Employment Status: Full Time

Job Location: Dhaka (Keraniganj)

Company Information:
∎ Simanto Tours and Travels
∎ Santinagor,South Keraniganj, Dhaka -1310

Address::
∎ Santinagor,South Keraniganj, Dhaka -1310

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 Sep 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 7.83%
Jagannath University 2.11%
Bangladesh Open University 1.20%
Sonargaon University 1.20%
Dhaka College 1.20%
Bangladesh University 0.90%
University of Dhaka 0.90%
World University of Bangladesh 0.90%
Stamford University Bangladesh 0.90%
Green University of Bangladesh 0.90%

Interested By Age Range

Age Range Percentage (%)
20-30 80.72%
31-35 12.65%
36-40 1.51%
40+ 0.60%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 72.89%
20K-30K 25.90%
30K-40K 1.20%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 31.02%
0.1 - 1 years 17.47%
1.1 - 3 years 25.00%
3.1 - 5 years 15.36%
5+ years 11.14%