Job Description
Title: Travel Agency Manager (Experienced)
Company Name: Banik Air international
Vacancy: 01
Age: at least 26 years
Location: Narayanganj, Dhaka (Motijheel)
Salary: Negotiable
Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Travel Agent, Overseas Companies, Immigration/Visa Processing, Travel Startup
Published: 18 Jun 2025
Education:
∎ Bachelor/Honors, Masters in any discipline
Requirements:
Additional Requirements:
∎ Age at least 26 years
∎ Applicants must have 2-4 years of experience as a Travel Agency Manager. Those without relevant experience are kindly requested not to apply.
∎ Strong leadership, problem-solving, and communication skills in both Bangla and English.
∎ Ability to handle client queries and ensure seamless visa processing.
∎ Proficiency in Microsoft Office, CRM software, and digital marketing knowledge is a plus.
∎ Ability to work under pressure and meet deadlines
∎ Applicants must have 2-4 years of experience as a Travel Agency Manager. Those without relevant experience are kindly requested not to apply.
∎ Strong leadership, problem-solving, and communication skills in both Bangla and English.
∎ Ability to handle client queries and ensure seamless visa processing.
∎ Proficiency in Microsoft Office, CRM software, and digital marketing knowledge is a plus.
∎ Ability to work under pressure and meet deadlines
Responsibilities & Context:
∎ Oversee daily operations of the travel agency and supervise the team.
∎ Manage and monitor visa application processes (Work, Student, Tourist Visas).
∎ Ensure smooth ticketing, itinerary planning, and after-sale service.
∎ Coordinate with international agents, embassies, and airlines.
∎ Develop and execute sales and marketing strategies for business growth.
∎ Handle client complaints, special cases, and escalations professionally.
∎ Monitor targets and lead performance reviews of sales & counseling teams.
∎ Guide junior officers and ensure customer satisfaction at all levels.
∎ Maintain operational records, financial reports, and daily performance tracking.
∎ Assist the management in making decisions regarding service upgrades and business expansion
∎ Oversee daily operations of the travel agency and supervise the team.
∎ Manage and monitor visa application processes (Work, Student, Tourist Visas).
∎ Ensure smooth ticketing, itinerary planning, and after-sale service.
∎ Coordinate with international agents, embassies, and airlines.
∎ Develop and execute sales and marketing strategies for business growth.
∎ Handle client complaints, special cases, and escalations professionally.
∎ Monitor targets and lead performance reviews of sales & counseling teams.
∎ Guide junior officers and ensure customer satisfaction at all levels.
∎ Maintain operational records, financial reports, and daily performance tracking.
∎ Assist the management in making decisions regarding service upgrades and business expansion
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Competitive salary with performance-based bonuses.
∎ Professional growth in a fast-growing company.
∎ Friendly and supportive work environment.
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Narayanganj, Dhaka (Motijheel)
Company Information:
∎ Banik Air international
∎ Head Office: Rahmania International Complex, (10th Floor) 28/1/C, Toyenbee Circular Road, Motijheel, Dhaka.
Branch Office: 230/1, Lutfa Tower (Level-8), Bangabandu Road, Chasara 1400 Narayanganj.
∎ https://banikairinternational.com/
∎ Banik Air International is a leading travel agency specializing in tourist, student, and work visas. We are rapidly expanding and seeking a dynamic Manager to oversee daily operations, team performance, and customer satisfaction.
Address::
∎ Head Office: Rahmania International Complex, (10th Floor) 28/1/C, Toyenbee Circular Road, Motijheel, Dhaka.
Branch Office: 230/1, Lutfa Tower (Level-8), Bangabandu Road, Chasara 1400 Narayanganj.
∎ https://banikairinternational.com/
∎ Banik Air International is a leading travel agency specializing in tourist, student, and work visas. We are rapidly expanding and seeking a dynamic Manager to oversee daily operations, team performance, and customer satisfaction.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 26 Jun 2025
Category: General Management/Admin
