Trainer (Call Center)

Job Description

Title: Trainer (Call Center)

Company Name: Leopard Calling Service Limited

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Call Center work experience will get preference.

Job Responsibilities:
∎ Deliver new hire training, existing employee training, and other departmental training programs.
∎ Contribute to the overall success of the Training Department.
∎ Facilitate training classes on new and existing products and services.
∎ Monitoring the progress of new team members by coaching and developing for improvement and providing on-the-job training as needed.
∎ Set up and maintain training facilities and related training materials.
∎ Take responsibility and act as roaming Supervisors during All-Hands situations.
∎ Provide training updates to the management and ensure updates are communicated throughout the operation.
∎ Update, modify, and develop course content, and training materials and deliver methods as required.

Additional Requirements:
∎ Age 25 to 32 years
∎ Both males and females are allowed to apply
∎ Dynamite presentation skill.
∎ Proficiency in Microsoft Office (PowerPoint, Excel, Word), call center applications, and workforce applications.
∎ Proficiency in Microsoft PowerPoint presentation preparation.

Salary: Negotiable

Compensation & Other Benefits:
∎ Performance bonus

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 5 Nov 2022

Company Information:
∎ 31 Oct 2022
∎ Leopard Calling Service Limited
∎ Address : Plot no, 11 Rd No 113/A, Dhaka 1212
∎ Business : Call Center

Category: Customer Support/Call Centre