Job Description
Title: Ticketing Reservation Executive
Company Name: Shohoz.com
Vacancy: 3
Job Location: Dhaka (Banani)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer Resrvation System, Excellent communication skill, Excellent customer service skills
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Customer Support/ Client Service, Reservation and Customer Service, Reservation and ticketing
∎ The applicants should have experience in the following business area(s):
Airline, Call Center
Job Responsibilities:
∎ Air ticket Booking, issuing tickets, answering phone calls.
∎ Responding to customer inquiries in a timely and efficient manner.
∎ Explaining the various flight options available and helping customers make informed decisions.
∎ Making, changing and cancelling flight reservations.
∎ Keeping customers informed of any changes to their reservation.
∎ Ensuring all customer information is accurately entered into the airline reservation system.
∎ Managing customer payments and providing accurate billing information.
∎ Providing excellent customer service at all times.
Additional Requirements:
∎ Age 24 to 30 years
∎ 1-2 years' experience in Airlines ticketing/Reservation
Salary: Negotiable
Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Dec 2023
Company Information:
∎ 24 Dec 2023
∎ Shohoz.com
Category: Customer Support/Call Centre
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