Telesales Executive

Job Description

Title: Telesales Executive

Company Name: Yess Bangla Private Limited

Vacancy: 04

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Job Context:
∎ Contact potential or existing customers to inform them about a product or service using scripts
∎ Answer questions about products or the company
∎ Ask questions to understand customer requirements and close sales
∎ Direct prospects to the field sales team when needed
∎ Enter and update customer information in the database
∎ Take and process orders in an accurate manner
∎ Handle grievances to preserve the company`s reputation
∎ Go the "extra mile" to meet the sales quota and facilitate future sales
∎ Keep records of calls and sales and note useful information

Job Responsibilities:
∎ Successful candidate will have to be a skillful Telesales Officer who needs to make sales over phone calls and meet the monthly sales target.
∎ Successful candidate needs to have proficiency in communication through not only phone, but also through email and other verbal modes of communication.
∎ Successful candidate needs to make follow-up calls to both the B2B & B2C customers and try to make opportunities for additional sales.
∎ We are looking for upbeat, self-motivated personnel who can work under pressure and is flexible to meet all work related tasks & assigned targets.
∎ Make sales over phone calls.
∎ Tracking, recording and reporting sales on a daily basis.
∎ Handle and solve customer queries and grievances.

Additional Requirements:
∎ Only females are allowed to apply
∎ Proven experience as telesales representative or other sales/customer service role
∎ Proven track record of successfully meeting sales quota preferably over the phone
∎ Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
∎ Ability to learn about products and services and describe/explain them to prospects
∎ Excellent knowledge of English
∎ Excellent communication and interpersonal skills
∎ Cool-tempered and able to handle rejection
∎ Outstanding negotiation skills with the ability to resolve issues and address complaints

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 14 May 2022

Company Information:
∎ 26 Apr 2022
∎ Yess Bangla Private Limited
∎ Address : House#856, Road#12, Avenue#03, Mirpur DOHS, Mirpur-12, Dhaka-1216
∎ Web : www.yessbangla.com

Category: Customer Support/Call Centre

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