Job Description
Title: Telesales Executive
Company Name: Ganitik Tech Limited
Vacancy: 15
Location: Dinajpur (Parbatipur)
Salary: Negotiable
Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Software Company
∎ Freshers are also encouraged to apply.
Published: 24 Aug 2024
Education:
∎ HSC, Diploma, Bachelor/Honors
Requirements:
Additional Requirements:
∎ Proven experience as telesales representative or other sales/customer service role.
∎ Proven track record of successfully meeting sales quota preferably over the phone.
∎ Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
∎ Ability to learn about products and services and describe/explain them to prospects.
∎ Excellent communication and interpersonal skills.
∎ Cool-tempered and able to handle rejection.
∎ Outstanding negotiation skills with the ability to resolve issues and address complaints.
∎ Proven experience as telesales representative or other sales/customer service role.
∎ Proven track record of successfully meeting sales quota preferably over the phone.
∎ Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
∎ Ability to learn about products and services and describe/explain them to prospects.
∎ Excellent communication and interpersonal skills.
∎ Cool-tempered and able to handle rejection.
∎ Outstanding negotiation skills with the ability to resolve issues and address complaints.
Responsibilities & Context:
∎ To complete the sales target given every month.
∎ Both inbound and outbound calls should be served.
∎ Contact potential or existing customers to inform them about Softwares or service using scripts.
∎ Answer questions about Softwares or the company.
∎ Ask questions to understand customer requirements and close sales.
∎ Direct prospects to the field sales team when needed.
∎ Enter and update customer information in the database.
∎ Take and process orders in an accurate manner.
∎ Handle grievances to preserve the company’s reputation.
∎ Go the “extra mile” to meet sales quota and facilitate future sales.
∎ Keep records of calls and sales and note useful information.
∎ To complete the sales target given every month.
∎ Both inbound and outbound calls should be served.
∎ Contact potential or existing customers to inform them about Softwares or service using scripts.
∎ Answer questions about Softwares or the company.
∎ Ask questions to understand customer requirements and close sales.
∎ Direct prospects to the field sales team when needed.
∎ Enter and update customer information in the database.
∎ Take and process orders in an accurate manner.
∎ Handle grievances to preserve the company’s reputation.
∎ Go the “extra mile” to meet sales quota and facilitate future sales.
∎ Keep records of calls and sales and note useful information.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dinajpur (Parbatipur)
Company Information:
∎ Ganitik Tech Limited
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 23 Sep 2024
Category: Customer Support/Call Centre
