Telephone Operator (PABX)

Job Description

Title: Telephone Operator (PABX)

Company Name: Al Rajhi Hospital (Pvt.) Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ HSC
∎ Bachelor Degree in any Discipline

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Attending Incoming & Outgoing calls of potential customers and timely with proper etiquettes & professional manner.
∎ Prepare customer queries, complaints or problems; records and forward to the concerned department.
∎ Handle customer's day to day queries & provide required relevant product information in an efficient, professional and positive manner.
∎ Handling multiple incoming & outgoing phone calls in a timely manner and transfer/forward the calls to the concerned person/extension.
∎ Prepare daily inbound & outbound calls, queries/complaints & answers report and send the concern department.
∎ Maintain proper documentation of complaint/queries records.

Additional Requirements:
∎ Age 18 to 35 years
∎ Only females are allowed to apply

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 12 Sep 2023

Company Information:
∎ 13 Aug 2023
∎ Al Rajhi Hospital (Pvt.) Ltd.
∎ Address : 14/A, 31/A, Tejkunipara, Tejgaon, Dhaka

Category: Customer Support/Call Centre

:

Interested By University

University Percentage (%)
National University 14.22%
University of Dhaka 2.84%
Bangladesh Open University 2.37%
Stamford University Bangladesh 1.90%
Eden Mohila College 1.90%
Govt Titumir College 1.90%
Tejgaon College 1.42%
Northern University Bangladesh 1.42%
Government Titumir College 1.42%
Southeast University 1.42%

Interested By Age Range

Age Range Percentage (%)
20-30 61.14%
31-35 23.70%
36-40 6.16%
40+ 2.37%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 83.57%
20K-30K 14.49%
30K-40K 1.45%
50K+ 0.48%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 23.70%
0.1 - 1 years 10.43%
1.1 - 3 years 26.54%
3.1 - 5 years 20.85%
5+ years 18.48%