Job Description

Title: Telephone Operator (CC) - Administration Services

Company Name: Sheikh Fazilatunnessa Mujib Memorial KPJ Specialized Hospital & Nursing College

Vacancy: Not specific

Job Location: Gazipur

Employment Status: Full-time

Educational Requirements:
∎ HSC

Experience Requirements:
∎ At most 1 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Ensure Answers incoming and places outgoing calls.
∎ Directs call to patient Ward, Cabin, staff, or Services through the switchboard or PBX system.
∎ Receives patient messages and delivers the same as required.
∎ Provides information about Hospital services to patients.
∎ Understand the telephone operator board or PBX switchboard operations.
∎ Provides paging services for Hospital patients and employees.
∎ Knows what action to take when an emergency call is required.
∎ Assists in reporting telephone equipment or service complaints and problems.
∎ Following telephone etiquette.
∎ Join training or assist with training new telephone operators in the performance of job duties.
∎ To be fully aware of and adhere to health and safety, fire, and any kind of threat procedures.
∎ Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.
∎ Must be polite and courteous while answering the phone.
∎ Open and close telephone functionality on the hospital office software.
∎ Keep records of calls placed and received by all departments and record the call charges.
∎ The update directory information on the office software is required.
∎ Any assigned task from management.

Compensation & Other Benefits:
∎ Medical allowance, Provident fund, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Leave and other benefits as per Hospital Policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 1 Jun 2022

Company Information:
∎ 18 May 2022
∎ Sheikh Fazilatunnessa Mujib Memorial KPJ Specialized Hospital & Nursing College
∎ Address : House# C /12, Tetuibari, Kashimpur, Gazipur, Bangladesh
∎ Web : www.kpjdhaka.com
∎ Business : AN INTERNATIONAL STANDARD SPECIALIZED HOSPITAL & NURSING COLLEGE
Sheikh Fazilatunnessa Mujib Memorial Kpj Specialized Hospital (SFMMKPJSH) is being named after the Bangamata Sheikh Fazilatunnessa Mujib which is being established by the Father of the Nation Bangabandhu Sheikh Mujibur Rahman Memorial Trust. The hospital has its maximum capacity of 250 patients? Beds is being operated by KPJ Healthcare Berhad, a renowned Malaysian Private Healthcare Organization. KPJ Healthcare Berhad currently has a chain of 26 hospitals within Malaysia and also present in Indonesia, Australia and Thailand.
KPJ Healthcare`s commitment towards excellence in healthcare will be in placed in SFMMKPJSH through innovative strategic approaches in developing high quality medical services and standards. The services shall be provided by team of Consultants with specialization both local and international, assisted by dedicated Medical Officers 24 hours round the clock as well as trained healthcare professionals and nurses to cater the needs of clients at any time.
We have well estd NURSING COLLEGE liaison with KPJ UNIVERSITY OF NURSING and accreditation from Bangladesh Govt Ministry of Health and Family welfare and DHAKA UNIVERSITY NURSING COUNCIL.
Bachelor of Science in Nursing Programmes
** Basic B.Sc. -four(4) years program
** Post Basic B.Sc .-two (2)years program
(Topping up programme for Diploma in Nursing)

Category: Medical/Pharma

: Appreciate your application with all soft copies of your education, experience certificate, photo, and detailed CV,Must mention in Cover letter / Email (i) Why you are interested in us (ii) Last Education and Last Working CompanytoHuman Resources ManagementSheikh Fazilatunnessa Mujib Memorial KPJ Specialized Hospital & Nursing College

Source: bdjobs.com

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Telephone Operator (CC) - Administration Services