Telemarketing Executive

Job Description

Title: Telemarketing Executive

Company Name: BFS Partners Bd

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor's degree in any discipline.

Experience Requirements:
∎ At least 1 year(s)

Job Context:
∎ BFS Partners BD is excited to announce that we are looking for a reliable Telemarketing Executive to join our team.
∎ As a Telemarketing Executive, you will be calling potential customers to generate leads. You should be promoting the services offered by our company. You have to be well versed in convincing the customers to take our services and also resolve all the issues and queries by clients.
∎ Apart from this, you should possess outstanding presentation and communication skills. You should also possess excellent negotiation skills with the ability to pay close attention to details. Prior work experience as a Telemarketing Executive is a compulsory requirement for this job role.
∎ Working hours: Monday to Friday, 8:00 AM to 4:30 PM.
∎ Location: House 143, Lane 01, Baridhara DOHS, Dhaka 1206.

Job Responsibilities:
∎ Communicating with the customers via cold calling and email marketing.
∎ Explaining our services offered to the potential customers.
∎ Writing scripts with all information required to understand the services.
∎ Resolving customer complaints and doubts.
∎ Following up with the customers.
∎ Answering prospective customer's calls as and when required.
∎ Solving all the technical problems efficiently.
∎ Create a customer database with all the required information.
∎ Performing any other admin activities and tasks as assigned by the management.

Additional Requirements:
∎ Only females are allowed to apply
∎ Working experience as a Telemarketing Executive or a similar position in the Sales department for a minimum of one year.
∎ Fluency in English is compulsory.
∎ Strong knowledge and understanding of Customer Relationship Management.
∎ Excellent verbal and written communication skills.
∎ Proficient in Microsoft Office Tools.
∎ Excellent convincing and negotiation skills and ability to work under pressure.
∎ Ability to handle customer's complaints in a professional manner.
∎ Calm and patient individual.
∎ Ability to maintain a positive work environment.

Compensation & Other Benefits:
∎ Competitive Salary Package.
∎ Commission on successful deal closing or lead.
∎ 3 months' probation period.
∎ Yearly performance review.
∎ Two festival bonuses upon confirmation (after 6 months' probation period).
∎ Great team environment.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Apr 2022

Company Information:
∎ 16 Mar 2022
∎ BFS Partners Bd

Category: Customer Support/Call Centre

: Should you feel this position sounds like you please forward your Resume with a Cover Letter to the email address below