Education
- Bachelor/Honors
Skills Required
Additional Requirements
- Age 20 to 40 years
Responsibilities & Context
Company: SupGent
Job Location: Remote (Bangladesh)
Employment Type: Full-Time
Monthly Salary: BDT 17,000 (Fixed)
Performance-Based Sales Bonus: BDT 5,000–10,000 per month (Based on KPI Achievement)
Total Potential Monthly Compensation: BDT 22,000–27,000
Working Days: 6 Days per Week (1 Weekly Holiday)
Experience Level: Entry-Level / Fresh Graduate
Application Deadline: November 25, 2026
About SupGent
SupGent is an AI-powered customer support and business automation platform designed for e-commerce businesses, online retailers, and growing enterprises.
Our platform helps businesses automate customer conversations, manage inquiries across multiple communication channels, streamline customer support operations, and improve customer engagement through intelligent AI agents.
We are seeking a motivated, technically knowledgeable individual to join our sales team and help businesses understand and adopt SupGent's AI-powered solutions.
Job Summary
As a Technical Sales Representative (Telemarketing), you will be responsible for identifying prospective business customers, conducting outbound sales calls, qualifying leads, presenting SupGent's solutions, and converting potential opportunities into customers.
The ideal candidate should possess fundamental technical knowledge, strong communication skills, and a customer-focused approach to sales. This role requires the ability to understand software products and communicate their business value effectively to both technical and nontechnical audiences.
Key Responsibilities
Conduct outbound calls to potential business customers to introduce SupGent's products and services.
Identify and research prospective customers across e-commerce, online retail, and other relevant industries.
Understand customers' business requirements, operational challenges, and automation needs.
Explain the features and benefits of AI-powered customer support, omnichannel communication, and business automation.
Generate, qualify, and follow up on sales leads to support customer acquisition.
Schedule and coordinate online product demonstrations and sales meetings.
Address initial customer inquiries, objections, and product-related questions professionally.
Maintain accurate records of sales activities, lead interactions, and follow-up status.
Collaborate with technical and product teams to understand product capabilities and updates.
Achieve assigned sales targets and key performance indicators (KPIs).
Candidate Requirements
Educational Qualifications
Currently pursuing or recently completed a Bachelor's degree in Computer Science & Engineering (CSE), Software Engineering, Information Technology, or a closely related technical discipline.
Undergraduate students must be available for full-time work.
Fresh graduates are encouraged to apply.
Technical Knowledge
Basic understanding of software applications, web technologies, and cloud-based business solutions.
Fundamental knowledge of Artificial Intelligence (AI), chatbots, and automation technologies.
Ability to understand software features, technical workflows, and product documentation.
Basic familiarity with APIs, software integrations, CRM systems, or e-commerce platforms.
Ability to explain technical concepts and product features in clear, business-friendly language.
Proficiency in using computers, spreadsheets, and online communication tools.
Communication and Professional Skills
Excellent verbal communication skills in Bangla and good working proficiency in English.
Confidence in conducting telephone conversations and presenting products to prospective customers.
Strong interpersonal, active listening, negotiation, and problem-solving abilities.
Ability to identify customer needs and communicate relevant product benefits.
Self-motivated, disciplined, and comfortable working independently in a remote environment.
Strong willingness to learn, adapt, and achieve assigned sales targets.
Professional attitude and effective time-management skills.
Preferred Qualifications
The following will be considered advantages but are not mandatory:
Previous experience in telemarketing, telesales, customer service, lead generation, or B2B sales.
Familiarity with AI agents, conversational AI, chatbots, or customer support automation.
Basic understanding of e-commerce operations and platforms such as Shopify or WooCommerce.
Experience using CRM or lead management tools.
Participation in university presentations, technical projects, business competitions, or entrepreneurial activities.
Previous professional experience is not required. Candidates will be assessed based on communication skills, technical understanding, learning ability, and overall suitability for the position.
Compensation and Benefits
Fixed Monthly Salary: BDT 17,000.
Monthly Sales Performance Bonus: Opportunity to earn an additional BDT 5,000–10,000 based on achievement of defined sales KPIs.
Total Potential Monthly Earnings: BDT 22,000–27,000, depending on performance.
Work Arrangement: Fully Remote.
Working Schedule: 6 Days per Week (1 Weekly Holiday).
Hands-on experience working with AI-powered business technologies.
Exposure to technical sales, customer acquisition, and business automation.
Product training and guidance from the technical team.
Opportunities for professional growth in an emerging AI technology company.
Performance Bonus Policy: Sales bonuses are variable and subject to achieving company-defined KPIs, which may include qualified lead generation, successful product demonstrations, customer conversions, and sales targets. Bonus eligibility and payout will be determined according to the company's performance evaluation policy.
Apply
Interested candidates should submit:
An updated CV or résumé (PDF format preferred).
A brief introduction explaining their interest in technical sales and AI-powered business solutions.
Application Email: [Insert Email Address]
Email Subject: Application for Technical Sales Representative – SupGent
Application Deadline: November 25, 2026
Join SupGent and help businesses transform their customer support operations through intelligent AI technology.
Job Other Benifits
- Performance bonus
- Salary Review: Yearly