Team Leader, Customer Care

Job Description

Title: Team Leader, Customer Care

Company Name: Minister Hi-Tech Park Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following business area(s): Call Center

Job Responsibilities:
∎ To respond to client inquiries via phone, email, and in-person.
∎ To address client concerns and complaints in a timely and professional manner.
∎ To Assist in the preparation of property listings and marketing materials.
∎ To co-ordinate property showings and viewings.
∎ To maintain accurate and up-to-date client records.
∎ To support the customer service team in resolving client issues.
∎ To participate in training and development programs as required.
∎ Any other job assigned by the management from time to time.

Additional Requirements:
∎ Age 24 to 32 years
∎ Both males and females are allowed to apply
∎ Minimum 2 years working experience as Team Leader, Customer Care.
∎ Basic computer knowledge.
∎ Good oral communication skills.
∎ Customer focus and adaptability to different personality types.
∎ Willingness to work under pressure.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 24 Jul 2023

Company Information:
∎ 24 Jun 2023
∎ Minister Hi-Tech Park Ltd.
∎ Address : Minister Headquarter, House- 47, Road- 35/A, Gulshan-2, Dhaka- 1212
∎ Web : www.ministerbd.com,www.myonebd.com
∎ Business : Minister Hi-Tech Park Ltd. & Myone Electronics Industries Ltd. is the fastest growing Electronics Industries of the country. Mr. M.A. Razzak Khan, the founder of Minister Hi-Tech Park Ltd. & Myone Electronics Industries Ltd. has established it on 2002. The latest technology oriented industry in Bangladesh has realized the value of local brand and established it in the heart of the common people of the country. From the beginning the highest level of quality, after sales service satisfaction, speedy supply chain, strong dealers network, modern show-room management and 100% employee satisfaction maximize our credibility to the country`s people. Journey of Minister Hi-Tech Park Ltd. & Myone Electronics Industries Ltd. started from the 1st June, 2002 and experiencing a lot of sweet memories and barriers as well. But our devotion is to the highest level of success in creating opportunities that forcing us to the track of ambition. CRT Television, LED Television, Refrigerator, Air Condition, Fan, Rice Cooker, Induction Chula, Blender, Washing machine are our product line & many more are in pipeline to be introduced gradually. We are always considering the purchasing power of the common people and developing our design in the highest level of ethical standard. We always welcome latest Technology in the industry and extremely care of our valued customers. Our dream is to export all over the world, to provide ECO friendly products and to implement the highest standard of social and corporate responsibilities.

Category: Customer Support/Call Centre

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Interested By University

University Percentage (%)
National University 12.36%
University of Dhaka 3.24%
Daffodil International University 2.02%
Dhaka International University 1.77%
Bangladesh University of Business and Technology 1.35%
Jagannath University 1.29%
Stamford University Bangladesh 1.29%
Govt. Titumir College 1.16%
Dhaka College 1.10%
World University of Bangladesh 1.04%

Interested By Age Range

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20-30 63.53%
31-35 25.70%
36-40 6.00%
40+ 2.08%

Interested By Salary Range

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0-20K 32.75%
20K-30K 49.94%
30K-40K 11.59%
40K-50K 3.84%
50K+ 1.89%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 10.95%
0.1 - 1 years 7.22%
1.1 - 3 years 24.79%
3.1 - 5 years 23.50%
5+ years 33.54%