Store In Charge/Asst. Store In Charge

Supervise the overall sales and operational activities of the assigned store, identifying opportunities to improve sales performance and operational efficiency while working closely with the Area In-Charge and store staff.

Monitor, evaluate, and continuously improve store operations, processes, and systems in accordance with company policies, SOPs, and guidance from the Area In-Charge, Sales Department.

Develop and implement daily, monthly, quarterly, half-yearly, and yearly sales and display strategies to achieve sales targets, optimize costs, and enhance business performance.

Ensure effective product merchandising, display, shelf positioning, and product availability to maximize visibility and sales.

Manage store inventory, stock replenishment, goods receiving, customer service standards, staff performance, discipline, and daily store operations, providing regular performance and operational reports to the Area Manager.

Conduct regular team meetings to communicate business objectives, review performance, identify improvement opportunities, and motivate staff to achieve sales targets while maintaining operational excellence.

Plan and execute merchandising activities, customer service initiatives, and store layouts to maximize customer satisfaction, traffic flow, store appearance, and sales performance.

Maintain high standards of staff motivation, engagement, and professionalism to improve productivity, employee retention, and overall store performance.

Monitor store budgets and monthly sales targets in line with the Annual Business Plan (ABP), preparing periodic performance reports and variance analyses.

Ensure full compliance with company policies, procedures, and SOPs, including stock control, inventory management, goods receiving, cash handling (where applicable), and other operational controls.

Ensure the store maintains the highest standards of cleanliness, safety, visual merchandising, and customer experience at all times.

Perform any other duties assigned by management to support business operations/ objectives.