Sr. Officer / Supervisor
Job Description
Title: Sr. Officer / Supervisor
Company Name: A Large Reputed Industry
Vacancy: 2
Location: Tangail
Salary: Negotiable
Experience:
∎ 5 to 10 years
Published: 12 Jun 2024
Education:
∎ HSC, Diploma
Requirements:
Additional Requirements:
∎ Strong leadership and supervisory skills.
∎ Excellent training and development abilities.
∎ High standards of cleanliness and attention to detail.
∎ Proficiency in communication and interpersonal skills.
∎ Ability to handle and resolve conflicts effectively.
∎ Knowledge of safety and compliance regulations.
∎ Proficiency in using housekeeping management software.
Responsibilities & Context:
∎ We are looking for A Sr. Officer & A Supervisor our largest industry located in Tangail who will be responsible for Factory Housekeeping operations of the whole factory’s all area, departments, including team supervision, training, and evaluation of housekeeping employees, maintenance staff, cleaners, and other service personnel. This role ensures that all employees adhere to the highest standards of cleanliness, behavior, posture, gestures, attitude, and speaking approach to maintain a professional and welcoming environment.
∎ Key Responsibilities:
∎ Supervision and Management:
∎ Oversee and manage the housekeeping team, maintenance staff, cleaners, and other service personnel.
∎ Assign tasks and responsibilities, ensuring efficient and effective completion of duties.
∎ Monitor performance and provide regular feedback to staff.
∎ Training and Development:
∎ Develop and implement comprehensive training programs for all housekeeping employees and other relevant staff.
∎ Train staff on proper cleaning techniques, use of equipment, and safety protocols.
∎ Provide training on professional behavior, posture, gestures, attitude, and communication skills.
∎ Quality Control:
∎ Conduct regular inspections of all areas to ensure high standards of cleanliness and maintenance.
∎ Address any deficiencies and ensure prompt corrective actions.
∎ Implement quality control measures to maintain and improve service standards.
∎ Behavior and Attitude Management:
∎ Establish and enforce guidelines for professional behavior, including posture, gestures, and attitude.
∎ Promote a positive and respectful work environment.
∎ Address and resolve any behavioral issues promptly and effectively.
∎ Communication and Speaking Approach:
∎ Train staff on effective communication techniques and appropriate speaking approaches.
∎ Ensure all staff communicate professionally with guests, residents, and colleagues.
∎ Address any communication issues and provide guidance on improvements.
∎ Administrative Duties:
∎ Maintain records of training sessions, inspections, and staff performance.
∎ Prepare reports on housekeeping operations and present them to management.
∎ Manage inventory of cleaning supplies and equipment, ensuring timely replenishment.
∎ Safety and Compliance:
∎ Ensure all staff adhere to safety regulations and company policies.
∎ Conduct safety training sessions and drills.
∎ Investigate and report any accidents or incidents.
∎ Customer Service:
∎ Ensure a high level of customer satisfaction by maintaining excellent service standards.
∎ Address and resolve any customer complaints related to housekeeping promptly and professionally.
Compensation & Other Benefits:
∎ Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Single Accommodation Free
∎ Earn Leave Encashment
Employment Status: Full Time
Job Location: Tangail
Company Information:
∎ A Large Reputed Industry
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 12 Jul 2024
Category: General Management/Admin
Source: bdjobs.com
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