Sr. Manager, Client Service
Job Description
Title: Sr. Manager, Client Service
Company Name: Singularity Limited
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA)
∎ BBA / MBA or equivalent from any reputed university
Experience Requirements:
∎ 3 to 4 year(s)
Job Responsibilities:
∎ Identification of key opportunities within the client organization and driving new business objectives
∎ Meeting with clients and understanding the brief/scope of work
∎ Developing strategic plans to reach campaign/growth targets
∎ Preparing budget & actively engaging in financial negotiation with the client
∎ Closely working with strategy / creative team/tech team to develop pitch materials
∎ Chasing on-going projects and removing "bottlenecks"
∎ Managing vendors / third-party outsourced solution providers
∎ Closely observing the quality/functionality of output in comparison to the planning
∎ Deploying technology tools to improve user/client experience
∎ Measure results based on numbers/data
∎ Generating quotation, invoice, purchase order, and any other financial documents related to projects
∎ Keeping track of work order, invoice, and payments of the project
∎ Manage necessary documentations & paper-works
∎ Training junior members of the client services group
∎ Internal client advocacy -helping the internal team understand the needs and objectives of our clients/business.
Additional Requirements:
∎ Both males and females are allowed to apply
∎ Strong portfolio demonstrating your knowledge and expertise
∎ At least 4 year(s) in agency/marketing/brand management is a must
∎ The applicant must have experience working with immersive technology and social media campaigns
∎ The candidate must have experience of using trending digital communication, project management, and research toolsCommunication is the key. We have a diversified portfolio. Recruit needs to be able to communicate not only with internal stakeholders but also with management & external clients/parties.
∎ Take ownership of a campaign or project from initial conception through release while also assisting others when the need arises.
∎ Recruit needs to be a self-starter and needs to drive tasks without any followup.
∎ Ability to learn and teach new marketing technologies and skills as introduced.
∎ Sound mature judgment and decision-making ability.
∎ Strong analytical and problem-solving skills.
∎ We are looking for honest, dedicated, and responsible individuals
Salary:
∎ Industry-standard competitive package (12+1) ranging between 650,000-910,000 BDT / Per AnnumMobile, transport, and other official expenses coveredFull health benefits & insurance coveredSubsidized lunchesFlexible work environmentAll other benefits as per policy
Compensation & Other Benefits:
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
Application Deadline: 13 Oct 2020
Company Information:
∎ 14 Sep 2020
∎ Singularity Limited
∎ Address : House - 147, 6th Floor, Road - 1, Baridhara DOHS, Dhaka-1230
∎ Web : www.singularitybd.com
∎ Business : 360 solution for Digital, Visual & Viral Communication.
We know the right ingredients to give a solution for your marketing communication need!
Category: Customer Support/Call Centre
