Sr. Executive/ Manager (Customer Service)
Job Description
Title: Sr. Executive/ Manager (Customer Service)
Company Name: JFZ Label And Printing Co.Ltd
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Team management, Working Friendly
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service garments accessories
Job Responsibilities:
∎ The incumbent is responsible for independently taking care of all facets of assigned sampling functions involving all types of garment accessories.
∎ Ensure customer satisfaction by providing innovative merchandise identification products that consistently and continually meet or exceed defined requirements for product quality and customer support.
∎ Ensure immediate and innovative responses to customer as well as provide a vision and a model for satisfying them.
∎ Work towards developing service standards and strategies, which would be the company's competitive advantage.
∎ Ensure customers standard requirements in terms of delivery, samples and orders are duly recorded by the respective customer service or CPD staff and passed down to the respective departments.
∎ Determine current and future expectations of customers and use that information to ensure improvements in quality and service.
∎ Build and sustain good working relationship with our customers through constant process of discussion and negotiation enabling the organization to establish a reliable, quality conscious, customer oriented vendor base
Additional Requirements:
∎ Age 25 to 35 years
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Insurance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 13 Jan 2024
Company Information:
∎ 14 Dec 2023
∎ JFZ Label And Printing Co.Ltd
∎ Address : Bhuigor, Purbo Kazipara, Fatullah,
Category: Customer Support/Call Centre
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