Sr. Executive/ Executive, Customer Relation & Marketing

Job Description

Title: Sr. Executive/ Executive, Customer Relation & Marketing

Company Name: Ryans Archives Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Masters degree in any discipline, Bachelor degree in any discipline

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Solving presented problems by communicating with the team and the client.
∎ Understanding the customer requirements and dealing with them properly.
∎ Creating and maintaining proper relationship with the customers.
∎ Understanding the requirements of the company and keeping up with them.
∎ Provide information about products and services to the customers.
∎ Answer calls and handle customer's inquiries by telephone.
∎ Manage and resolve customer queries.
∎ Excellent Communication skill with customers.
∎ Analytic skill and working ability for team development.
∎ Quality assure of the team regarding their daily task and call.
∎ Monitor a team and work for their development, daily work, reporting, discipline and train them when needed.
∎ Writing emails and massages in a very organized and official manner.

Additional Requirements:
∎ Age at least 21 years
∎ Excellent English communication skills both spoken, listening & written.
∎ Well-disciplined and well mannered.
∎ Must be energetic and able to work under pressure, independently for a long time.
∎ Sound knowledge of essential software like MS Word, MS Excel, MS PowerPoint, etc.

Salary: Negotiable

Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
∎ As per Company Policy

Application Deadline: June 30, 2019

Company Information:
∎ Ryans Archives Ltd.
∎ Address : Kusholi Bhaban,(3rd & 4th Floor) 238/1,West Kafrul, Begum Rokeya Sarani, Taltola, Dhaka-1207
∎ Web : www.ryans.media/

Category: Customer Support/Call Centre