Sr. DGM/GM - Credit Realization

Must have visionary and strategic thinking ability.

Proficiency in MS Office (especially MS Excel & MS Word) both in Bangle and English.

Excellent communication and interpersonal skills to deal with Clients and Management.

Strong leadership & negotiation skills.

Willingness to work beyond general business hours under extreme pressure.

Able to cope with constant changes.

Strategic Leadership: Provide visionary leadership and manage overall Credit Realization (CR) operations to ensure highly effective collection, optimized receivable control, and the consistent achievement of revenue targets.

Target Setting & Action Planning: Formulate, implement, and monitor comprehensive daily, monthly, and annual collection targets with structured, data-driven action plans aligned with management objectives.

Portfolio Oversight: Oversee and streamline all core recovery activities, including the timely collection of installments, booking dues, registration payments, and all other outstanding customer obligations.

Escalation & Recovery Management: Lead critical customer follow-ups, complex recovery negotiations, and structured repayment arrangements for significantly delayed or overdue accounts.

Documentation & Compliance Control: Ensure meticulous maintenance and regular auditing of customer records, agreements, payment schedules, Post-Dated Cheques (PDC), dishonored cheque logs, and legal documentation.

Executive Reporting & Insights: Prepare and present comprehensive MIS reports, real-time collection dashboards, and strategic performance updates for senior leadership review.

Cross-Functional Collaboration: Coordinate seamlessly with Sales, Finance, Legal, and other critical departments to facilitate smooth, barrier-free collection operations and rapid issue resolution.

Financial Planning Support: Strengthen cash flow forecasting and proactive corporate budgeting through highly accurate recovery projections, trend analyses, and market insights.

Regulatory & Policy Alignment: Guarantee absolute compliance with internal company policies, contractual agreements, legal frameworks, and regulatory requirements.

Process Innovation & Automation: Drive continuous process improvement and spearhead automation initiatives to elevate recovery efficiency, data reporting accuracy, and departmental performance.

Review Meeting Leadership: Present detailed analyses of collection performance, operational challenges, and strategic recovery plans during executive management review meetings.

Ad-hoc Leadership Duties: Execute additional professional responsibilities and strategic assignments as directed by Management to support broader corporate growth objectives.