Software Sales & Support Executive

Job Description

Title: Software Sales & Support Executive

Company Name: MediaSoft Data Systems Ltd.

Vacancy: 1

Age: 18 to 35 years

Job Location: Chattogram (Chattogram Sadar)

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): E-commerce, IT Enabled Service, Software Company
• Freshers are also encouraged to apply.

• Bachelor of Science (BSc)
• Bachelor of Business Administration (BBA)

• At least 1 year
• The applicants should have experience in the following business area(s): E-commerce, IT Enabled Service, Software Company
• Freshers are also encouraged to apply.

• Age 18 to 35 years
• Only Male

• Good communication, presentation, and interpersonal skills.
• Basic computer literacy and a good understanding of software applications.
• Ability to explain software products clearly and communicate effectively with business customers.
• Strong customer service, problem-solving, and client relationship management skills.
• Willingness to travel locally for sales visits, product demonstrations, and customer support.
• Ability to manage sales and support responsibilities simultaneously.
• Ability to work independently and collaboratively as part of a team.
• Positive attitude, self-motivation, and willingness to learn.
• Candidate who has motor bike may get preference.

• Generate new business opportunities and follow up on leads, inquiries, quotations, and prospective customers.

• Demonstrate software products, explain their features and benefits, and identify customers’ business requirements.

• Visit clients’ premises for product demonstrations, sales follow-ups, customer support, and relationship management.

• Provide basic software installation, configuration, user training, and technical support to new and existing customers.

• Troubleshoot software-related issues and coordinate with the technical team to resolve complex problems.

• Maintain strong customer relationships, ensure customer satisfaction, and identify opportunities for repeat sales and upselling.

• Prepare sales reports, customer visit reports, support records, and other required documentation.

• Perform other sales, business development, and customer support duties as assigned by management.