Service Supervisor

Job Description

Title: Service Supervisor

Company Name: Best Electronics Limited

Vacancy: --

Location: Anywhere in Bangladesh

Minimum Salary: Negotiable

Experience:
∎ 3 to 5 years
∎ The applicants should have experience in the following business area(s):Garments, Agro based firms (incl. Agro Processing/Seed/GM), Electronic Equipment/Home Appliances, Group of Companies, Plastic/ Polymer Industry, Food (Packaged)

Published: 19 Jun 2025

Education:
∎ Diploma in Engineering in Electrical & Electronic Engineering, Bachelor/Honors in any discipline
∎ Diploma/Bachelor’s Degree in Electrical/Electronic Engineering or related field.
∎ Diploma/Bachelor’s Degree in Electrical/Electronic Engineering or related field.

Requirements:

Additional Requirements:
∎ 3–5 years of experience in service operations, preferably in the electronics/appliances sector.
∎ Proven experience in supervising service teams.
∎ Strong technical knowledge of electronics products (Refrigerators, ACs,.).
∎ Good communication, problem-solving, and organizational skills.
∎ Proficiency in MS Office and familiarity with service management software (e.g., ERP, CRM).
∎ 3–5 years of experience in service operations, preferably in the electronics/appliances sector.
∎ Proven experience in supervising service teams.
∎ Strong technical knowledge of electronics products (Refrigerators, ACs,.).
∎ Good communication, problem-solving, and organizational skills.
∎ Proficiency in MS Office and familiarity with service management software (e.g., ERP, CRM).

Responsibilities & Context:
∎ Department: After-Sales Service / Customer Support
∎ Reports To: Service Manager
∎ About Best Electronics Limited: Best Electronics Limited is a leading electronics retail and distribution company committed to delivering top-quality products and exceptional after-sales service. We represent some of the world’s most trusted brands in consumer electronics and appliances.
∎ Position Summary: We are looking for a dedicated and experienced Service Supervisor to lead our after-sales service team. The ideal candidate will have a strong technical background in electronics, excellent leadership skills, and a passion for delivering outstanding customer service.

Skills & Expertise:

Compensation & Other Benefits:
∎ Competitive salary and performance-based incentives.
∎ Training and career development opportunities.
∎ A collaborative and growth-oriented work environment.
∎ Competitive salary and performance-based incentives.
∎ Training and career development opportunities.
∎ A collaborative and growth-oriented work environment.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Anywhere in Bangladesh

Company Information:
∎ Best Electronics Limited
∎ City Center (Level-16), 90/1, Motijheel C/A, Dhaka-1000

Address::
∎ City Center (Level-16), 90/1, Motijheel C/A, Dhaka-1000

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 19 Jul 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 5.33%
European University of Bangladesh 4.31%
Daffodil International University (DIU) 3.18%
Southeast University 2.50%
Sonargaon University 1.93%
City University 1.82%
Green University of Bangladesh 1.70%
Uttara University 1.59%
Dhaka polytechnic institute 1.48%
University of Dhaka 1.25%

Interested By Age Range

Age Range Percentage (%)
20-30 68.44%
31-35 22.13%
36-40 5.33%
40+ 2.84%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 20.00%
20K-30K 45.45%
30K-40K 23.30%
40K-50K 8.30%
50K+ 2.95%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 3.63%
0.1 - 1 years 1.02%
1.1 - 3 years 20.66%
3.1 - 5 years 30.99%
5+ years 43.70%