Service Engineer
Job Description
Title: Service Engineer
Company Name: Smart Technologies (BD) Ltd.
Vacancy: 16
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science
∎ Completion Certificate for any other vocational courses related to servicing of desktop PCs, printer and scanner
∎ Preferred Professional Certification: CompTIA IT,CompTIAA+,Associate Electronics Technician from ETA
Experience Requirements:
∎ At least 3 year(s)
Job Responsibilities:
∎ Conducting multimedia classroom training to audience of size 25-50 trainees.
∎ Training Schedule 9:00 AM to 6:00 PM.
∎ Excellent and Fluent Presentation Skill.
∎ Strong knowledge in Basic Computer Fundamental, Networking, Microsoft Office, Hardware & Troubleshooting.
∎ Capable to take exam of size 25-50 trainees.
∎ Communicate & Co-ordinate with trainees.
Additional Requirements:
∎ Age 25 to 40 years
∎ Only males are allowed to apply
∎ Be an acceptable and warm team member.
∎ Excellent know how on Smart Technologies business.
∎ Flexible to work extended hour & weekend as & when needed.
∎ 3 years or above experience in providing technical on-site and remote services for Desktop Computers and its peripherals, out of which 2 years should be for professional clients (both Corporate and Government).
∎ At least one (1) experience in preparation of service documentation in order to enable other service staff to provide ongoing support.
∎ At least one (1) experience in conducting multi-locational technical services for large Government or Corporate client, with responsibility of handling more than 50 professional users.
∎ Experience of logging and prioritizing faults and queries and generation of service reports.
∎ Demonstrated experience of excellent customer service skills and explaining technical problems and solutions in both English and Bangla language.
∎ Demonstrated experience to handle challenges related to corrupted files, hard drive crashes, outdated hardware, failed operating systems, computer viruses etc.
Salary: Negotiable
Compensation & Other Benefits:
∎ Tour allowance
∎ Festival Bonus: 2
∎ Food Allowance
Application Deadline: 2 Sep 2020
Company Information:
∎ 8 Aug 2020
∎ Smart Technologies (BD) Ltd.
∎ Address : Jahir Smart Tower, 205/1-205/1/A, West Kafrul, Begum Rokeya Sharani, Mirpur, Dhaka
∎ Web : www.smart-bd.com
∎ Business : IT Product Sales & Distribution, National Distributor of Huawei Mobile, Enterprise Solutions, Security & Surveillance, Software, Stationery Goods, Properties, Lenovo Mobile and Motorola Mobile etc
Category: Engineer/Architect
Source: bdjobs.com
Deadline Expired on 2nd Sep 2020
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