Job Description
Title: Service Engineer
Company Name: Lark Hi-Tech Limited
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Diploma in Electrical, Electronics, Computer, Mechanical from reputed Institutions.
∎ Bachelor of Science (BSc) in Electrical & Electronic Engineering, Mechanical Engineering from reputed Institutions.
Experience Requirements:
∎ 3 to 5 year(s)
Job Responsibilities:
∎ Able to Installation & Troubleshoot of Hardware & Software related product like Note Sorting Machine, Note Counting Machine, MICR Scanner, Note Binding Machie, MICR Reader, Fake Note Detection Machine, Note Measurement Machine.
∎ To ensure customer support both Dhaka & out of Dhaka within lowest possible time.
∎ To attain all telephone calls, give online support and Physical Support
∎ Handover the Defected spare parts to Claim Section & follow up for the replacement.
∎ Maintain Service Register
∎ To provide report (Daily, Weekly & Monthly) To Manager.
∎ Protect service center from product missing & mishandling of office equipment.
∎ Good co-operation with other colleagues to ensure maximum output.
∎ Everyday contact with Manager.
∎ Have good working knowledge on Computer (MS office Application) & Mail Corresponding.
∎ Provide technical support to customers, educating them on the operation and maintenance of machines.
∎ Must have good interpersonal communication skill.
∎ Applicant should be a team leader and having Problem solving ability to overcome the critical issue.
∎ Should be motivated, challenging and ready to face Customers' Complaint and work under pressure for growth and better improvement of the organization.
Additional Requirements:
∎ Age 20 to 35 years
∎ Only males are allowed to apply
∎ Candidates who have training on Note Sorting Machine, Note Counting Machine, MICR Scanner, Note Binding Machine, MICR Reader, Fake Note Detection Machine, Note Measurement Machine in Banking Sector will give preference.
∎ Perform to English conversation through mail, WhatsApp & over phone with Foreigner.
∎ The applicants should have experience in the following area(s): Working in Banking support service solution provided organization.
∎ Having positive attitude for Random Traveling all over Bangladesh (anytime anywhere)
∎ Pro-active, self-motivated, honest with leadership quality.
∎ Should be courageous, intelligent and vigilant.
∎ Able to work under pressure.
∎ Effective analytical and problem-solving skills.
∎ Good Communication, Motivational & Management
∎ Good Convincing Power.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance,Performance bonus
∎ Lunch Facilities:Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Weekly 2 holidays
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 19 Jan 2024
Company Information:
∎ 20 Dec 2023
∎ Lark Hi-Tech Limited
Category: Engineer/Architect
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