Service Engineer

Job Description

Title: Service Engineer

Company Name: GUK Infrastructure Development Ltd. (GIDL)

Vacancy: 01

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor's degree in Electrical Engineering or Electrical Engineering Technology.

Experience Requirements:
∎ At most 3 year(s)

Job Responsibilities:
∎ Basic troubleshooting, installation, maintenance and repair on designated equipment.
∎ Completing Preventative Maintenance and field modifications.
∎ Ordering and managing repair battery cycle times.
∎ Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
∎ Maintaining daily communications with customers to ensure resolution and proper follow-up.
∎ Maintaining tools and test equipment and ensuring they are properly calibrated.
∎ Utilizing the escalation process to resolve customer service delivery issues.
∎ Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales.
∎ Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.

Additional Requirements:
∎ Age at most 32 years
∎ Only males are allowed to apply
∎ Minimum 3 years experience in same position (Experience in battery company will get preference)
∎ Sales & service experience in battery
∎ The applicants should have experience in the following area(s): Power, Automotive, Battery Marketing, Dealer Management.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ TA/DA as per Company Policy

Application Deadline: May 31, 2019

Company Information:
∎ GUK Infrastructure Development Ltd. (GIDL)
∎ Address : GUK Tower, Bonani, Bogura

Category: Engineer/Architect