Job Description
Title: Service Advisor (Automobile Engineer)
Company Name: NUTS AND BOLTS LTD,
Vacancy: Not specific
Job Location: Dhaka (Mohakhali)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor in Engineering (BEngg) in Automobile, Diploma in Engineering in Automobile
Experience Requirements:
∎ At least 15 year(s)
∎ The applicants should have experience in the following area(s):
Automobile Engineering, Communication, Vehicle Maintenance
∎ The applicants should have experience in the following business area(s):
Automobile, Transportation
Job Responsibilities:
∎ Greeting customers and directing them to available mechanics.
∎ Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
∎ Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
∎ Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
∎ Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
∎ Managing and overseeing the dealership's workflow and schedule.
∎ Calling customers to advise them about service changes or car pick-up times.
∎ Maintaining positive customer relationships to ensure repeat business.
∎ Ensuring all details on services rendered and costs are related to customers and processing their payments.
∎ Liaising with service technicians about parts ordering and ensuring parts are available when needed.
∎ • Develop the service quality & floor working process, reduce operation cost, identify and resolve complex issues.
∎ • To receive customer vehicle with complain, identify customers complain, diagnose vehicle problem.
∎ • Diagnose Complex issues using specialized diagnostic equipment and recommend appropriate repairs.
∎ • Prepare estimate and get approval from the clients in Job Card, assign mechanic for repair work.
∎ • Conduct routine maintenance and service tasks, including oil changes, filter replacements, and tire rotations.
∎ • To deal with store and vendor to arrange & ensure quality of spare parts, Vehicle QC overall service.
∎ • Stay up-to-date with advancements in automotive technology and attend training sessions as needed.
∎ • Any other activities as & and when required by the management.
Additional Requirements:
∎ Age at least 38 years
∎ Only males are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Attractive salary package for desirable candidates.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 25 Jan 2024
Company Information:
∎ 26 Dec 2023
∎ NUTS AND BOLTS LTD,
Category: Engineer/Architect
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