Job Description
Title: Senior Executive/Assistant Manager, Telesales
Company Name: AyyKori Digital Ltd.
Vacancy: 02
Location: Dhaka (Gulshan)
Minimum Salary: Negotiable
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Telecommunication
∎ Freshers are also encouraged to apply.
Published: 22 Aug 2024
Education:
∎ Bachelor of Business Administration (BBA) in Marketing
Requirements:
Additional Requirements:
∎ 1. Bachelor’s degree in Business, Marketing, or a related field.
∎ 2. Minimum 1 years of experience in telesales.
∎ 3. Strong communication and interpersonal skills.
∎ 4. Excellent sales and negotiation abilities.
∎ 5. Leadership and team management skills.
∎ 6. Proficiency in CRM software and MS Office Suite.
∎ 7. Ability to work under pressure and meet deadlines.
∎ 8. Analytical and problem-solving skills.
Responsibilities & Context:
∎ Lead and manage the telesales team to achieve sales targets and KPIs.
∎ Engage with potential and existing customers via phone calls, emails, and other communication channels to promote our products/services.
∎ Develop and implement effective telesales strategies to maximize sales opportunities and increase customer acquisition.
∎ Provide training, guidance, and support to telesales executives, ensuring high performance and motivation.
∎ Track team performance, analyze sales data, and prepare reports for management review.
∎ Build and maintain strong relationships with customers, ensuring a high level of customer satisfaction.
∎ Address customer inquiries, complaints, and issues promptly and effectively.
∎ Stay informed about market trends, competitor activities, and customer needs to adapt sales strategies accordingly.
∎ Work closely with other departments, including marketing and customer service, to ensure a cohesive approach to customer engagement.
∎ 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐏𝐫𝐨𝐜𝐞𝐝𝐮𝐫𝐞: https://forms.gle/XhczWtm85GTRKwfy5
∎ Key Responsibilities:
∎ Lead and manage the telesales team to achieve sales targets and KPIs.
∎ Engage with potential and existing customers via phone calls, emails, and other communication channels to promote our products/services.
∎ Develop and implement effective telesales strategies to maximize sales opportunities and increase customer acquisition.
∎ Provide training, guidance, and support to telesales executives, ensuring high performance and motivation.
∎ Track team performance, analyze sales data, and prepare reports for management review.
∎ Build and maintain strong relationships with customers, ensuring a high level of customer satisfaction.
∎ Address customer inquiries, complaints, and issues promptly and effectively.
∎ Stay informed about market trends, competitor activities, and customer needs to adapt sales strategies accordingly.
∎ Work closely with other departments, including marketing and customer service, to ensure a cohesive approach to customer engagement.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Gulshan)
Company Information:
∎ AyyKori Digital Ltd.
∎ Ta-39/1, Hasna Monjil, Gulshan-Badda Link Road, Dhaka-1212
∎ AyyKori, an exceptional company recognised as one of the top 10 startups in BIG 2023 and honored with the CYE award. Our journey is powered by innovation and backed by famous international VCs, offering you a unique chance to thrive in the future of consumer tech. Be part of this exciting space ship of the future and tap into unparalleled learning opportunities from industry leaders. If you`re ready to shape the future of online shopping and grow your career alongside the best, apply now and embark on this extraordinary adventure with AyyKori. Your future awaits!
Address::
∎ Ta-39/1, Hasna Monjil, Gulshan-Badda Link Road, Dhaka-1212
∎ AyyKori, an exceptional company recognised as one of the top 10 startups in BIG 2023 and honored with the CYE award. Our journey is powered by innovation and backed by famous international VCs, offering you a unique chance to thrive in the future of consumer tech. Be part of this exciting space ship of the future and tap into unparalleled learning opportunities from industry leaders. If you`re ready to shape the future of online shopping and grow your career alongside the best, apply now and embark on this extraordinary adventure with AyyKori. Your future awaits!
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Aug 2024
Category: Customer Support/Call Centre
