Senior Executive - Telesales

Job Description

Title: Senior Executive - Telesales

Company Name: MedicalQ

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor's Degree from any reputed university
∎ Applicants must have A-Levels & O-Levels background
∎ IELTS Score 7+ will get priority

Experience Requirements:
∎ At least 2 year(s)

Job Context:
∎ International Telesales (USA & Canada)
∎ Office Hours: Night Shift - 08:00 PM to 05:00 AM (BST)
∎ Location: Remote (work from home)/Banani Office
∎ Huge growth opportunity
∎ Advanced work culture
∎ Joining Date: 1st June 2021
∎ Work Days: 6 evenings a week (Sunday to Friday)

Job Responsibilities:
∎ Making Cold Calls to Potential Clients in USA/Canada
∎ Developing and maintaining customer relationships
∎ Disciplined use of CRM system, communication and customer management
∎ Handling customer complaints and enquiries
∎ Provide total support to our ground sales team in Canada
∎ Achieve daily targets based on KPI
∎ Manage large amounts of Outbound Calls in a timely manner
∎ Collecting Clients feedback and queries
∎ Daily Reports to Supervisor or Line Manager
∎ Preparing weekly and monthly reports
∎ Preparing reports and analyzing call center data to improve processes
∎ Forecasting and analyzing sales data
∎ Writing sales scripts and customer answer sheets
∎ Implementing sales strategies
∎ Hiring telesales executives

Additional Requirements:
∎ Must have a minimum of 2 years' experience working in call center
∎ Excellent Communication skills with customers in appropriate accent
∎ Good command in Microsoft office and CRM software specially excel for daily reporting
∎ Basic computer knowledge, intermediate skills on Google Docs, Sheets and Microsoft Office programs
∎ Basic knowledge on operating online software's
∎ Personal Desktop / Laptop with Webcam facility
∎ Good & Stable internet connection
∎ The telesales executive can work from home through the online based software

Salary: Negotiable

Compensation & Other Benefits:
∎ Training will be provided

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 31 May 2021

Company Information:
∎ 25 May 2021
∎ MedicalQ
∎ Address : House#112, Road#23 Mohakhali, Dhaka.

Category: Customer Support/Call Centre