Senior Call Center Executive
Job Description
Title: Senior Call Center Executive
Company Name: VitaSkin
Vacancy: 5
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Running students are encouraged to apply.
∎ Skills Required: Call Center, Customer Support/ Client Service, Very good skill in typing
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Call Center
Job Responsibilities:
∎ Organize and efficiently handle a large volume of inbound calls & messages to clients.
∎ Provide superior service to all customers by understanding their needs/questions and responding to them in a professional and timely manner.
∎ Follow-up leads until the lead is converted into the customer.
∎ Receiving customer inquiries over the phone and through social media following the instructions.
∎ Keeping accurate records of customer information in the provided CRM software.
∎ Handle client complaints and offer appropriate solutions to establish long-term customer relationships.
∎ Refer unresolved customer complaints to designated personnel via the internal system for further investigation.
∎ Maintaining a courteous approach, ensuring the customer has a positive experience.
∎ Other related tasks are delegated by management.
∎ Report complicated issues to the appropriate person regularly.
Additional Requirements:
∎ Age 21 to 40 years
∎ Only females are allowed to apply
∎ We prefer to work with a fully dedicated and result-oriented employee.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Credit card, Performance bonus, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 19 Feb 2023
Company Information:
∎ 21 Jan 2023
∎ VitaSkin
∎ Address : Delvistaa Fuljhuri (level: 9), Plot: 759 (old) 59 (new), Satmasjid Road, Dhanmondi
∎ Web : https://www.vitaskinclinic.com
∎ Business : VitaSkin is a modern Aesthetic Dermatology Clinic. We provide non-surgical aesthetic dermatology treatment with 5* star service for skin and hair and all our treatments are performed with modern medical-grade equipment and advanced technology. And all treatments are performed by our experienced staff, who are certified Doctors, Registered Nurses, and trained therapists.
Category: Customer Support/Call Centre
: Job Location: Dhanmondi. We prefer candidates from and around the Dhanmondi areas.
Source: bdjobs.com
Deadline Expired on 19th Feb 2023
Similar Jobs
Customer Support Executive Through Facebook ( Meta ) (Facebook Moderator) (Work From Office)
Client Support Executive (International Project)
Tele Sales Marketing Executive
Customer Support and Sales Officer
Call Center Manager (For UK Customer)
Customer Service Officer
TELEMARKETING REPRESENTATIVE
Customer Care Executive (Female)
Crewing Executive
Executive - Telemarketing
Agent - Prescription Reader
Call Center Agent (Night Shift) - English
Executive, Customer Service
Customer Service Officer
Peer Leader
Executive( Customer Care Service)
Officer, CIC
Female Counsellor
Patient Relationship Officer (For Rajshahi)
Project Coordinator for Telemarketing [International Campaign]
Customer Support cum Live Presenter
কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)
Officer-Customer Service
Tele Sales Executive
Executive (Customer Support and Transcription)
Customer Support Executive
Office Executive - Night Shift
Customer Support and Sales Executive
Executive (Female)
Call Center Agent
Customer Relationship Executive
Team Leader, Customer Care
Call Center Representative- Tele Sales
Jr. Executive/ Executive - Call Center
Travel Counselor - Sales Executive (Night Shift)
Executive/Sr. Executive (Customer Service, Export)
Contact Center Agent
Executive, Customer Relationship Management (Tech Sales)
Aftersales, Executive
Customer Relation Manager
Facebook Group