Job Description
Title: Sales & Customer Care Executive
Company Name: m/s.golumolu.com.bd
Vacancy: 2
Age: 20 to 26 years
Location: Dhaka (Mirpur)
Salary: Tk. 8000 - 12000 (Monthly)
Experience:
∎ At least 1 year
∎ Freshers are also encouraged to apply.
Published: 24 Jan 2024
Education:
∎ Bachelor's or Graduate degree from any reputed university with a good academic background.
∎ HSC (Minimum) or Hon’s Running degree.
Requirements:
Additional Requirements:
∎ Age 20 to 26 years
∎ Having experience in Facebook & E-Commerce platforms will get a preference.
∎ A team worker who believes in team commitment.
∎ Excellent proficiency in MS Office applications must.
∎ Honest, Smart, and Energetic in any atmosphere.
∎ Setting a mind to listen to customer inquiries properly and provide prompt resolution.
∎ Good English and Bangla Typing speed & negotiation skills is a must.
∎ Must have the willingness to learn, vast communication, problem-solving nature & leadership skills.
Responsibilities & Context:
∎ Proficiency in managing customers over phone call, follow up, text is mandatory.
∎ Respond to incoming messages and phone inquiries.
∎ Determine to support or assist customers after sales.
∎ Handle & Manage Logistics Calls ( Couriers & Riders)
∎ Manage Courier entries and Delivery Confirmation.
∎ Keep Track on Inventory to ensure stocks.
∎ Manage Official Facebook pages accordingly and collect leads from relevant sources.
∎ Maintain records and other documentation and up-to-date Daily and monthly sales reports.
∎ Handle & resolving customer complaints and communicating issues with the help of the team.
∎ Set up a positive mind for any other tasks assigned by the management.
∎ Understand the needs of business customers.
∎ Record sales and order information or enter sales information into a computer system.
∎ Review your own sales performance, aiming to meet sales targets.
∎ Proficiency in managing customers over phone call, follow up, text is mandatory.
∎ Respond to incoming messages and phone inquiries.
∎ Determine to support or assist customers after sales.
∎ Handle & Manage Logistics Calls ( Couriers & Riders)
∎ Manage Courier entries and Delivery Confirmation.
∎ Keep Track on Inventory to ensure stocks.
∎ Manage Official Facebook pages accordingly and collect leads from relevant sources.
∎ Maintain records and other documentation and up-to-date Daily and monthly sales reports.
∎ Handle & resolving customer complaints and communicating issues with the help of the team.
∎ Set up a positive mind for any other tasks assigned by the management.
∎ Understand the needs of business customers.
∎ Record sales and order information or enter sales information into a computer system.
∎ Review your own sales performance, aiming to meet sales targets.
Compensation & Other Benefits:
∎ Performance-based incentives.
∎ 2 Times the Annual festival bonus (After Probation / Eligibility)
∎ Training for Skill Developments.
∎ Professional Job Environment.
∎ Government Holidays (as per company decision)
∎ Friday off.
∎ Performance-based incentives.
∎ 2 Times the Annual festival bonus (After Probation / Eligibility)
∎ Training for Skill Developments.
∎ Professional Job Environment.
∎ Government Holidays (as per company decision)
∎ Friday off.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Mirpur)
Company Information:
∎ m/s.golumolu.com.bd
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 23 Feb 2024
Category: Customer Support/Call Centre
