Rohingya Interpreter

Job Description

Title: Rohingya Interpreter

Company Name: Expansion International Group Limited

Vacancy: 3

Age: At least 18 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 55000 - 65000 (Monthly)

Experience:

Published: 1-01-01

Application Deadline: 2026-10-31

Education:

Requirements:

Skills Required: Communicator/ Interpreter, Fluent in English, Rohingya Language

Additional Requirements:

• Age At least 18 years

Must be legally able to work in Bangladesh

About the Opportunity

Expansion International is partnering with our client, a healthcare interpreting and language services provider, to build out a team of Medical Video Remote Interpreters across multiple languages, including Rohingya. This is a newly scaling programme, so we are recruiting a number of interpreters as our client grows its remote interpreting capacity across the US healthcare system.

The role sits fully remote and connects healthcare professionals with patients who are more comfortable communicating in a language other than English, primarily through video, with occasional over-the-phone sessions.

This is a genuine route into a career in medical interpreting. Full training is provided, and previous professional interpreting experience is a bonus rather than a requirement, provided you can demonstrate strong bilingual fluency and a real understanding of what interpreting involves.

The Role

As a Medical Video Remote Interpreter, you will facilitate clear, accurate communication between English speaking healthcare providers and Rohingya speaking patients, without adding, omitting, or changing the meaning of what is said. Sessions take place on camera, so a professional presence and a dedicated, quiet workspace are essential.

This is a client facing role. You will interact directly with patients and healthcare professionals in sensitive, and sometimes high pressure, medical situations, so composure, confidentiality, and cultural sensitivity matter as much as language skill. Many patients will be refugees who are new to the US healthcare system, so patience, empathy, and an understanding of their experiences are especially important.

Candidates go through a structured evaluation process (resume review, phone interview, recorded prescreen, a medical interpreting proficiency assessment, and a final interview), and successful candidates complete a foundations training programme before starting live sessions.

Key Responsibilities

• Provide accurate, complete, and respectful video interpreting between English and Rohingya, with occasional over-the-phone sessions.

• Facilitate communication faithfully, without adding, omitting, or altering the speakers’ meaning.

• Follow professional interpreter ethics, standards of practice, and company procedures.

• Maintain confidentiality and comply with applicable healthcare privacy requirements.

• Demonstrate cultural responsiveness and respect for differing backgrounds, communication styles, and patient preferences.

• Maintain professional conduct before, during, and after each session, and use sound judgement around interpreter role boundaries.

• Adapt to evolving technology, workflows, and service requirements.

• Take part in required training, coaching, and quality related activities.

Required Skills & Experience

• Fluent, professional level verbal communication in both English and Rohingya.

• A genuine understanding of what medical interpreting involves. This can come from informal experience, such as interpreting for family members or community members, rather than formal employment.

• Ability to interpret medical information accurately and completely in both languages, including explaining medical concepts clearly to patients with limited formal education or health literacy.

• Willingness to complete a medical interpreting proficiency assessment as part of the selection process.

• Cultural responsiveness and comfort working within the US healthcare context.

• Strong professional reliability and sound judgement, with a customer service mindset.

• Comfort working with video conferencing platforms and adapting to new remote technology.

• Able to pass background and drug screening.

• A dedicated home workspace reserved for this role: a private, distraction-free room with a door that locks, where no one else can see your screen while you work, and wired high speed internet (no Wi-Fi, hotspot, satellite, or DSL). This is not a typical work-from-anywhere remote role, given the confidential nature of the sessions.

• A reliable backup power supply (such as an IPS or UPS) to keep sessions running during power cuts.

• Comfortable being on camera for the majority of each shift.

• Based in Bangladesh and legally eligible to work in Bangladesh, available to work remotely.

• Please note this role will require working night shift hours, aligned with US Eastern Time (ET); exact schedule to be confirmed.

Nice to Have

Experience with any of the following would be advantageous but is not essential:

• Previous medical or community interpreting experience, including with humanitarian, NGO, or health programmes.

• Formal medical interpreter training, or a related certificate or degree.

• Medical interpreter certification, such as CCHI’s CoreCHI credential.

• Experience interpreting over video or telephone platforms.

• Working knowledge of medical terminology in English and Rohingya.

• Knowledge of Bengali, Chittagonian, or Burmese.

We’re Looking For Someone Who

• Is eager to learn and grow into a professional interpreting career, not just apply existing experience.

• Stays calm, composed, and professional under pressure, including in sensitive or emotional conversations.

• Takes feedback well and acts on it.

• Presents a professional, camera-ready image and shows up reliably for scheduled sessions.

• Has a genuine respect for patient confidentiality and dignity.

Preferred Background

We are particularly interested in professionals who have experience working in:

• Healthcare, community health, or clinical support roles.

• Humanitarian, refugee support, or NGO programmes, particularly in health, protection, or community engagement.

• Customer service, call centre, or BPO environments with a high standard of professionalism.

• Language services, translation, or interpreting, whether formal or informal.