Relationship Officer

Job Description

Title: Relationship Officer

Company Name: Radiant Fish World

Vacancy: 20

Job Location: Cox's Bazar (Cox's Bazar Sadar)

Employment Status: Contractual

Educational Requirements:
∎ Bachelor degree in any discipline

Job Responsibilities:
∎ Detailing person to persons about species of undersea which kept in our Aquarium.
∎ The primary responsibility of the role is to provide superior customer service to both internal and external customers of Radiant Fish World and continuously strive to improve the level of service delivery. Other key responsibilities of the role includes - answering incoming & outgoing calls from customers, answering inquiries and questions, handling complaints, troubleshooting problems and providing information.
∎ Handle customer queries, resolve complaints and provide relevant product information in an efficient, professional and positive manner.
∎ Ensure superior service level to all customers by effectively understanding the customers need/query and responding to it in a professional and timely manner.
∎ Maintain proper documentation of complaint/request records
∎ Building awareness of environment of sea .

Additional Requirements:
∎ Age at most 30 years
∎ Both males and females are allowed to apply
∎ Good command in oral and written communication skills in Bangla and English.
∎ Very good computer skills.
∎ Problem solving skills.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per As Company policy

Application Deadline: October 25, 2019

Company Information:
∎ Radiant Fish World
∎ Address : 29 Jhawtala,Main Road,Coxsbazar

Category: Customer Support/Call Centre