Job Description

Title: RECHIEPTIONIST (Female)

Company Name: The ROSE VIEW HOTEL

Vacancy: 01

Job Location: Sylhet

Employment Status: Full-time

Educational Requirements:
∎ Graduation/Diploma/H.S.C/ A-level from any background.

Experience Requirements:
∎ At least 1 year(s)

Job Responsibilities:
∎ A customer relationship officer has the main duty to answer to customer's inquiries using the standard guidelines properly.
∎ She has to take ownership of complaint and queries of the customers and proactively following through to resolution.
∎ She has to assist the management and Manger with any assigned special projects and in specific task.
∎ She has to provide backup to the manager when required.
∎ It will be needed to maintain the coordination and professional strong working relationship with customers, colleagues and customer service management.
∎ processes advance deposits on booking.
∎ Makes sure that files are kept up to date.
∎ Maintains a clean and neat appearance and work area at all times.
∎ To be aware of all front office procedures and assist with reception duties when require
∎ Sound knowledge in computer operation especially M.S. Word, Excel, Power Point.

Additional Requirements:
∎ Age 20 to 40 years
∎ Only females are allowed to apply
∎ Fluent in English speaking
∎ Minimum 1 year experience in any reputed hotel/motel/resort.

Compensation & Other Benefits:
∎ As Per Company Policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 19 Nov 2022

Company Information:
∎ 20 Oct 2022
∎ The ROSE VIEW HOTEL

Category: Secretary/Receptionist

: And Only those who have experience working in the hotel industry will be accepted. Otherwise no more resumes will be accepted.

Source: bdjobs.com

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