Receptionist (Male/ Female)

Job Description

Title: Receptionist (Male/ Female)

Company Name: Mohanpur Parjatan Ltd.

Vacancy: 10

Job Location: Chandpur (Matlab Uttar)

Employment Status: Full-time

Educational Requirements:
∎ Diploma or Bachelor in Hotel Management
∎ Education: High school graduate or equivalent.
∎ Graduation Completed any reputed university.

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Administer all guest departure on everyday basis and ensure compliance to all established manual and computer procedures.
∎ Monitor all inquiries for reservation and manage all communication with clients for hotel rates and assist to increase revenue though occupancy.
∎ Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.
∎ Monitor all work of employees and ensure optimal performance of hotel departments and ensure compliance to all established standards.
∎ Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.
∎ Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.
∎ Administer and perform all cashier functions and perform efficient cash drawer and ensure accuracy in calculating all credit card payments.
∎ Analyze all hotel functions and maintain standards and recommend strategies to increase revenue for hotel.
∎ Monitor all operations and ensure compliance to all quality assurance standards when dealing with customers.
∎ Coordinate with laundry department and assist to clean guestrooms.

Additional Requirements:
∎ Age 20 to 30 years
∎ Both males and females are allowed to apply
∎ The applicants should have experience in the following area(s):
∎ Front Desk, Office Assistant, Personal Secretary, Office Manager, Executive Assistant
∎ The applicants should have experience in the following business area(s): Hotel, Motel, Resort
∎ Must speak, read. Write, and understand the primary language used in the workplace.
∎ Must be able to speak and understand the primary language used by the guests who visits the hotel.
∎ Experience: Previous hotel-related experience desired.
∎ Physical: Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion.
∎ Person who knows the Nice Hotel Software, He/ She get the preference.

Application Deadline: 23 Jan 2021

Company Information:
∎ 24 Dec 2020
∎ Mohanpur Parjatan Ltd.

Category: Secretary/Receptionist