Job Description

Title: Receptionist

Company Name: Great Field Sports and Fashion Services BD Ltd.

Vacancy: 01

Job Location: Dhaka (Uttara)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Customer Service

Experience Requirements:
∎ 1 to 3 year(s)

Job Responsibilities:
∎ Confirm appointment booking through multiple channels
∎ Provide excellent client service to enhance clients experience
∎ Need to provide excellent client service and gives precise information to the client, ensuring client satisfaction.
∎ Identify client needs, clarify information and provide solutions.
∎ Must be knowledgeable about Facebook (Social media), email & web chat skype and any desk software.
∎ Ensure Service Delivery through follow-up process & updating documentation.
∎ Report time to time to the manager for complicated issues.
∎ Keep records of all conversations in our call center database in a comprehensible way
∎ Must be fluent in English communication

Additional Requirements:
∎ Age at least 22 years
∎ The applicants should have experience in the following area(s):Customer Support/ Client Service, Help Desk Management, Receptionist/ Front Desk
∎ Strong Verbal Communication Skills in English
∎ Self-Motivated
∎ Creative & Problem-Solving Skills
∎ Hardworking & Also preferred someone around Uttara

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays, Insurance
∎ Lunch Facilities
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 13 Apr 2023

Company Information:
∎ 14 Mar 2023
∎ Great Field Sports and Fashion Services BD Ltd.

Category: Secretary/Receptionist

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Source: bdjobs.com

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