Job Description

Title: Receptionist

Company Name: FitBack

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA), Bachelor of Business Administration (BBA)

Experience Requirements:
∎ 1 to 2 year(s)

Job Responsibilities:
∎ Greet and welcome guests as soon as they arrive at the office
∎ Provide right information to customers at reception in a professional tone & attitude, and redirect to other employees where appropriate
∎ Answer, screen, and forward incoming phone calls
∎ Answer inbound calls from customers who want to know about our services
∎ Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
∎ Provide basic and accurate information in-person and via phone/email
∎ Receive, sort, and distribute daily mail/deliveries
∎ Maintain office security by following safety procedures and controlling access via the reception desk - monitor logbook
∎ Keep track of front office supplies and keep an inventory of stock
∎ Prepare appointments and maintain appointment schedule
∎ Manage and resolve customer complaints, escalate when necessary
∎ Handle product/ service sales from front desk
∎ Handling guest.
∎ Other responsibilities as required by management

Additional Requirements:
∎ Age 22 to 32 years
∎ Only females are allowed to apply
∎ Good knowledge of MS Word, MS Excel, Google Docs and Google Spreadsheets
∎ Excellent communication and interpersonal skills, and organizational skills
∎ Must have mentality to be active in all social media like Facebook, YouTube, Tik Tok etc.
∎ Creating and posting videos, content daily.
∎ Must have the mentality for outside meeting with clients.
∎ Cool-temper and ability to handle negative behavior from client with positive attitude.
∎ Outstanding negotiation skills with the ability to resolve issues and address complaints.
∎ Must be able to multi-task and work under pressure when needed
∎ Excellent interpersonal, written, and oral communication skills both in English and Bangali.
∎ N.B. Educational requirements can be overlooked if there is good work experience.
∎ The Applicant should have at least 1 year experience in the following area(s): Call Center, Diagnostic Centre, Healthcare/Lifestyle product, Hospital Customer Service, Reception, Receptionist/ Front Desk, Sales & Marketing

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As Per Company Policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Dec 2022

Company Information:
∎ 12 Nov 2022
∎ FitBack
∎ Address : 23/3 North Adabor, Mohammadpur, Dhaka-1207

Category: Secretary/Receptionist

: Interested candidate apply with the subject Receptionist

Source: bdjobs.com

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